SureStay Plus Hotel by Best Western Drumheller

Explore SureStay Plus Hotel by Best Western Drumheller
8.2
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews SureStay Plus Hotel by Best Western Drumheller

Number of reviews per page
20
40
Top reviews
Ian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean great family place
Randa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room spotless, kind and courteous staff.
Jodi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Suite was great with 2 bedrooms and kitchen / living room 2 bathrooms. Pool was lots of fun and breakfast was impressive.
Julie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a good stay, we will be back
Chelsie
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was cleanish, the bathroom could have used closer attention, shower curtain was torn, floor, walls and ceiling were dirty in the bathroom and the shower had poor repairs and no water pressure. Beds and rest of the room were clean and comfortable. Staff were nice and breakfast is okay.
Anahita
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean, the Friendly and professional staff, we liked the breakfast, and my daughter loved the pool and hot tub.
Tara
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a 2 bedroom suite. It was a nice size, had two bathrooms, comfortable beds and the floor it was on was very quiet despite the hotel being quite busy.
Lindsy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

From the check in through out our one night stay, the service was top notch! The fellow at the front desk was a one man show (we stayed Dec 23 and most of his staff were all given the holidays off). He was so friendly and the room was clean and warm. The pool, hot tub and waterslide were a bonus after a long day of travelling. The only slight issue was the beds were a little older but still a good sleep nonetheless. Complimentary breakfast was not just a muffin and a juice. We had bacon, eggs, sausage, pancakes and plenty of other options, including gluten free. We would definitely stay here again.
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Heather
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was wonderful. Thank you.
Judy
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Appreciated the upgrade to the Honeymoon suite 😀. Pleasant staff. Breakfast food items needed to be refilled at 8am. Temperature of the room was perfect. Cleaning was not thorough as a Remembrance Day poppy from a previous guest was behind the leg of the bed. Other than that the room appeared clean. Enjoyed the comfortable seating, in-room hot tub and fireplace very much.
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Jeremy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was excellent hotel was geat. Staff friendly
Cassidy
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Was answering phone calls instead of helping us.
Cody
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was fine. Pool was out of order and they would not give us late check out
Mateo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing service
santana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Friendly staff, clean room, breakfast was yummy...especially the pancakes
Derek
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Large mouse, possibly rat in hotel room. Room was not very clean and had open drinks left in cupboard. Was given a different room but no other compensation. No where to sit with family in breakfast area.
Richard
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Don’t put a older couple next to the pool
Allisyn
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were very polite and positive.The room with three double beds was awesome.
Jumjury
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place for the families with children. Friendly staff, pool and with water slide and hot tub. Older hotel, would recommend going at non-high season for better prices. Situated in a parking lot near gas stations, grocery store and chain restaurants. Convenient, no-fuss stay. Kitchenette is nice.
Tanya
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff were great:) Rooms are worn and could use some updating, bedroom doors in the suite didn’t latch. Dishwasher was incredibly loud.
Number of reviews per page
20
40