Overall Ratings & Reviews Quality Inn Bessemer I-20 exit 108

It’s lovely see yall again

Found bed bugs

Easy access to everything

Good

We had a dog with us and paid the $30 pet fee on top of the $50 deposit for damages. When I checked my bank account they double charged me the $30. I called and they tried to act like one is a pet fee and the second was a $30 deposit. Neither of them mentioned 2 separate charges. When trying to check out the man behind the counter was dead asleep. I tried to wake him but didn’t budge. If you’re expecting a nice hot breakfast try Waffle House or Cracker Barrel. They had yogurt, cereal that you couldn’t get out of the dispenser and the waffles weren’t good at all. The beds were fairly comfortable but the frames squeak loudly. AC worked great.

When I opened the door, I saw

Bathtub spigot was falling off. Door had been kicked in so the deadbolt swing lock was completely missing with a big chunk of wood pulled out. Neighbors were partying outside until 4:30 am. Do not recommend this hotel!

This is a great place to stay right off the interstate. Lots of dining options that can be delivered to your room from area restaurants. Quiet location.

Very nice, no complaints

Good stay

Floors were dirty. Refrigerator was dirty. Sheets had burn holes in them. There was a whole in one wall.

It was a non-smoking room, but reeked of smoke and the employee tried to make excuses for why it smelled like smoke, but was still considered a non-smoking room. The color scheme is horrible. Industrial gray with electric green. A prison aesthetic. Our room was upstairs and my dog is disabled and there’s no elevator. They still refused to give me a refund, even though I did not spend the night.

Need to clean the bathroom floor!

The towels were dirty and they did not give us new towels when we asked. I had to call twice and visit the Front desk three times to get a hairdryer that worked, the lamps did not work and the room smelled bad.

Horrible experience!!! Woke up to maintenance outside the room working on routine repairs at 8:44am. I was told he did not know that there was anyone in the room. The room smelled horrible due to the HV/AC unit being off! It smelled like stagnant water and cigarette smoke. The bathtub had a large crack in the bottom, would not hold water. There was dust everywhere throughout the room. Stains on both comforters. Upon checking out the staff member on duty was very, very rude when I pointed out the issues. He informed me to go and complain to the third party booking company I used. Thank goodness because I travel for a living, I knew immediately how to grab the iron and check for bedbugs! I will NEVER be back! There are many other options within seconds away on the same road! I can’t believe anyone would stay there unless (it’s a need for a very cheap) room and you’re able to overlook filth.

Property was nice but not perfect. Bedside lamps for not work but that was a minor problem Staff was courteous and helpful. Room was clean

Great place to stay. Front Desk service was wonderful

The front desk service was wonderful and will refer all my friends and family. I will also be back

I have stayed there several times and have found the experiences to be very good