Overall Ratings & Reviews Hilton Garden Inn Livermore

Really nice, clean and new place!

Easy check in. Big clean rooms and real quiet

You get water when you check in ... Yea! Kcup coffee make in room vs. those sh*tty little packets of dirt. You can buy a decent bfast and get good coffee in the lobby area.

Very clean and modern room. Very nice to have a pool. Pet friendly but cost me extra $75 pet fee that feel little too much. The mini fridge making constant loud noise every 10 min or so. It was really hard for me to fall asleep even though I was really tired from long drive. Thin wall, My room was located right by the hallway facing lobby and I could hear people talking from restaurant area and lobby till 10 pm, and early morning.

clean convenient and pet friendly

Terrible

Great place to stay and staff is very attentive

Bed was hard but otherwise everything was great

Fine

Yes

Our one night stay here was very good. Clean & comfortable room. Only complaint is the pet fee was $75, non refundable, which was expensive. Would have preferred a partially refundable fee once they could see that we left the room spotless.

Breakfast was one of the worst I’ve ever had Service at the breakfast counter was the worst

Great stay, nice clean hotel.

Staff nice easy checkin clean

Room was comfortable and updated. Had to leave a day early but manager would not cooperate with Hotels.com in giving me at least a credit on the books for the one night that i prepaid. Bad customer service. Also was not told about construction happening. Very sad.

I love it.

The room was nice & clean, we appreciated that the hotel was pet friendly & there was a large grassy area for them just outside of our room's hallway, we liked that our room had separate bedroom, lots of storage in the hallway area, & in a great location. Unfortunately, our bedroom window faced a noisy firepit patio area with loud conversations that went into the night, making it difficult to get to sleep. We hung the do not disturb sign on our door so we could sleep in, but the housekeepers still kept knocking until we answered, thinking we were supposed to be checking out of our room & vacating so they could clean it, which required a conversation with the front desk to sort that out. The coffee maker in our room was broken, the buffet breakfast that is free at other similar hotels was $19.99/pp, our room was supposed to have a bathtub but didn't, and our room keys demagnitized several times during our stay, locking us out of not just our room, but the exterior doors to the hallway to our room, requiring numerous trips around our building to the front entrance to get them recoded again. It was a disappointing stay overall, so I'm not sure if I would stay there again since there are a lot of other choices in the area. :(

Nice and clean

It was quite and close to where we were going

It was good over all. Nice and clean and easy check in process. They had inform for my pet - resources in the area. It was a pleasant stay.