Overall Ratings & Reviews The Grand America Hotel

I didn't like the pillows in the rooms. They were way to soft. Also, we ordered room service the following morning and my food was cold when it got to our room.

Look no further!! Absolutely stunning hotel, and big! Loved the Indoor pool on the 4th floor. The hotel was very clean, had stunning gardens full of tulips, and the rooms are very quiet. There are many excellent restaurants within walking distance where one dish was better than the next (Aker ~ seafood/sushi and white horse ~ elegant American). Definitely will stay there again! Highly recommend!

The property was absolutely stunningly beautiful! The atmosphere was so relaxing and happy. There was music and high energy at every turn. The hotel was impressive by all standards. This was a perfect place to vacation and get away from the stress of everyday routine.

Beautiful hotel in downtown Salt Lake.

Salt Lake City is not necessarily the city itself, but the Grand American Hotel. Walking in felt like stepping back into a time when elegance was the norm. Think shimmering chandeliers and a quiet sophistication you don't find just anywhere. My room was a welcome escape, the kind of space where you actually unwind. And that bed? Pure, unadulterated comfort. It's not about chasing trends here; it's about timeless quality and a sense of history. The staff? They elevate the experience. Genuine hospitality, a real pride in the hotel – it makes all the difference. Look, if you're in SLC, skip the predictable and book the Grand American. It's a taste of real class, a hotel with a soul. Trust a seasoned traveler on this one – it's worth it.

Beautiful well-maintained property with very large rooms. The staff were super friendly. Lots of easy transportation options within walking distance, and only a 10 minute Uber from the airport.

Great staff. Very quiet room.

Amazing property in a great location. Lovely spacious rooms. Beautiful pool. Parking either self-park for 24$ a night or valet for more. Breakfast not included as standard

Beautiful, classic & always in style. We go every year for ladies overnights trips in both winter and summer it’s always gorgeous. The staff is attentive, helpful & caring and overall service is top notch - you definitely feel cared for and welcome when you are here.

The standard review says enough. The hotel was beautiful—even more beautiful than I expected, considering the price I paid for the room. Everything was clean and well-kept. The service was excellent; however, I did, for one moment, feel as though I was being judged because I had children with me. They had excellent live music in the lounge. The grounds were beautiful to walk on. I can't say enough. If you can stay here, do it. It is worth the money.

Beautiful property

No areas to sit outside other than the pool area, which was unfortunately closed because it is seasonal. The weather was phenomenal so we would’ve enjoyed sitting outside. The courtyard has no chairs. I felt this was a missed opportunity.

Beautiful

Fun

Beautiful place to stay!

A huge beautiful hotel, high-end decor throughout. Live music, courtyard garden, and friendly staff. Great little coffee shop for morning latte. Some vegan options (sides) on dinner menu and they had a vegan ice cream, too. I would stay again.

This hotel was exceptional in every way. Ease of checkin, polite, non pretentious, staff and facilities. Gorgeous hotel and courtyard. It is an easy walk to Salt Palace, train, and downtown area. Highly recommend.

Beautiful!

Wonderful property. So large we did not get to experience it all in three days.

Amazing 10/10