Overall Ratings & Reviews InterContinental Doha Beach & Spa by IHG

Clean, friendly staff and would recommend

Lovely stay

This hotel would have been fabulous except I arrived during Ramadan and more than half of the hotel facilities were closed. No service at the pool and only half the restaurants open of which were cold and empty.

The staff was kind and attentive. Food was great. I was stay here again

AMAZING STAY!! We really enjoyed the resort but it’s the staff that made us want to extend our stay

Jana

Outdated rooms, and two queen beds pushed together do not make a king size bed.

Given the reputation of your hotel, I expected a seamless and enjoyable experience, but unfortunately, several issues significantly impacted my stay. Doha is amazing - this hotel is not. 1. **Room Not Ready on Arrival** – Despite asking in advance that my room would be ready, I was made to wait upon arrival, which was both inconvenient and frustrating after a long journey. I understand we were early, but they could have told us it wouldn’t be available instead of saying yes first. 2. **Breakfast Not Included** – I was surprised to find that breakfast was not included, even though I had understood it would be when I booked. This was an unexpected inconvenience. 3. **Unacceptable Poolside Service** – The service by the pool was extremely slow, with over an hour’s wait just for a portion of fries. This level of delay is simply not acceptable for a hotel of your standard. 4. **Issues with Birds at Dining Areas** – Birds attacked our food, yet no staff intervened to address the issue or offer assistance. This made dining outside quite unpleasant. 5. **Taxi Booking Issue** – The taxi representative at your hotel arranged a cab for us to the wrong destination, and we were forced to pay extra to correct the mistake. This lack of attention to detail was both frustrating and costly.

great location with private beach and pool area. great hotel with excellent staff. thanks to you all for a great stay

The staff went above and beyond to make sure my wife and I were satisfied with our stay. I especially want to give a shout out to Ali and gaawi(I hope I’m spelling his name right) who both worked at the coral restaurant. The food is amazing at this restaurant. Overall from checking in to checking out was a breeze.

5 star hotel right on west bay beach - private beach - good food - amazing service Beautiful beach

Everything you need for a beach/ pool relaxation holiday but also only a 10 minute walk to the metro so you can explore wider Doha.

Absolutely loved our stay! The place was so nice and clean and the staff were all wonderful . Would highly recommend!

Allowed us to check in at 8am instead of 3pm, free of charge. Service was wonderful overall, and all the staff were friendly and helpful. Hotel was beautifully clean and the sea view room was spacious and comfortable

Outstanding hotel and staff.

This is really a good Hotel. Especially when we had a club room. The staff was very polite and professional. Especially Jess’s was super friendly and made every visit there enjoyable. Hotel beach is very good and there was plenty of space get sunbeds etc.

Excellent location with gorgeous views of the sea. The staff were friendly and the hotel was pristine with good selections of restaurants.

The intercontinental was a nice property. Convenient and had all the facilities you need. The service at breakfast was good but the system for ordering hot drinks needs to be improved. Orders were getting mixed up and duplicated . The front desk staff need to be trained better. Lots of eating time and didn’t seem to go that extra mile for those staying with them. I often found that other customers would skip the queue and the front desk staff wouldn’t say anything and I’d have to wait even longer. The front door staff are wonderful and very helpful. I came at Christmas time to get away from the Christmas consumerism but found that the hotel pandered to this even more with the whole Christmas theme. That was a bit tedious. Beach is the best asset of this hotel.

Comfortable stay

Excellent