Everything was great except we had bikes and they wouldn't let them in the room at first. They had a place to put them in a small hallway in front of a room we were told was not used. We locked them together and were assured they would not be moved ( as that would likely damage the bikes). Well, they did get moved, and luckily it only messed up my gears a bit and we were able to fix that. After my husband got mad about that, the manager let us put them in our room on our own towels.