Overall Ratings & Reviews Best Western Plus Atlanta Airport-East

Nice place

Updated room was clean and comfortable. Enjoyed the free breakfast. Shuttle drivers were almost rude and need to work on their customer service manners. I enjoyed the pool it was clean and towels were provided.

I really enjoyed the shower. I liked to heavy duty glass doors. It was just nice.

We already had our reservation already booked and paid for. Had to wait two bus load

It is always a great experience. We stay here every time we are in town. Customer service is great.

Great

Love the upgrades….will come again. Always love the view. Thanks for great service!

The only problem was the fridge not getting cold and waking up to a big puddle on the floor.

The key card continued not to work. I had to go down numerous times before problem was fixed. Other than that it was a great stay. Room was extremely clean and tidy. Beds were very comfortable. Breakfast was not that good.

Not accommodated

Not enough towels and soap

Great location. Convenience for traveler.

Good

Very poor full service housekeeping experience after confirming with the housekeeping manager it will be done. Upon return to the room late evening, I ended up having to clean the room myself, change the sheets, and make the bed. The next day when spoke to the male morning manager didn’t care… I quote…”that’s unfortunate”. So why should I expect any better from the folks he leads as the manager.

Peaceful, clean, friendly staff and outstandingly comfortable beds! Already planning my next stay :)

charge for using computer to check in at airport. only allowed 30 min for a late check out on a TUESDAY, NOT A WEEKEND DAY. SLSO HAD TO WAIT FOR THEM TO CLEAN A FRONT ROOM TILL 4;30

I love this hotel. Always a pleasure.

A very clean hotel

Loved it very clean hotel

Everything was great except the size of the toiletries.