Do NOT book your stay here! The photos are very misleading. The rooms are very small, dirty, and not well-maintained. When I checked-in I immediately went back to the front desk and advised that I would not be staying there. The beds were uncomfortable, the drawers were broken and pulled out, and the room is not advertised as a motel room. I asked for a refund and was told they would not refund me at all. I have emailed the GM regarding a refund and have not received a response. I am beyond disappointed with my experience here.

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Not clean, there were boogers on the wall. Wet spots all over the floor, smelled horrible. Was not an enjoyable stay at all, and the beds and pillows were not comfy at all, and there’s a note saying that if you even get the blankets dirty at all, they will count it as property damage and keep your deposit. DO NOT GO HERE!

Property not well maintained at all room was very dirty. Sheets were dirty, what appeared to be blood stains on the mattress. No lighting in the bedrooms. Windows don’t open, no fire escape access from balcony. Staff refused refund, and admitted to knowing that the windows didn’t open. Not sure what “Reno’s” they were talking about in previous reviews.

The best I can say is thst the room was clean but needed considerable upkeep. Was not told on Expedia that it was undergoing massive renovations as a rebranding from Ramada.

Arrived and they did not have our room available so tried to put us in a dirty room with only 2 beds for 5 people. Then refused a refund and we had to go elsewhere.

★★★★☆ Great Value, Clean and Friendly My wife and I are new to the Calgary area and needed an affordable place to stay while we shop for our new home. The Metro Inn has turned out to be a really good choice for us. If you’re looking for an inexpensive, clean motel without expecting luxury-hotel prices, this place offers very good value. It appears the new owners are in the middle of renovating and improving the property, which was formerly a Ramada, and you can see that work is being done to give the motel a fresh start. It also appears that the weekly and monthly rates have been eliminated during the spring and summer months, which seems to have shifted the property more toward families, tourists and other visiting guests during the busy season. The pool is clean and well maintained, as is the hot tub, and having on-site laundry is especially convenient if you’re staying for more than a night or two. The staff have also been very friendly and helpful during our stay. For us, Metro Inn has been exactly what we needed: a clean, comfortable and reasonably priced place to call home temporarily while we get settled in Calgary and look for a house. It’s not a five-star resort, nor is it trying to be. For the price and what it offers, it’s a solid choice and we’ve been happy with our stay. Four stars from us!

Pretty run down but it is across the street from Mcmann stadium where our event was so super convenient. Also quite a bit cheaper than other nearby properties so you really get what you pay for with this one.

Non-smoking room had a really strong smell of old tobacco. Considering the price, we thought the whole place would be the same and didn't bother requesting another room. Good affordable spot for one night between the airport and driving back to Jasper.

The hotel is old and out dated. I have stayed in worse places. The bedding was clean.

If Google allowed negative stars, this would be -1,000,000. UNSAFE, FILTHY, POORLY MAINTAINED AND, IN MY OPINION, NOT SUITABLE FOR HUMAN OCCUPANCY. I attempted to stay at Metro, 2363 Banff Trail NW in Calgary, while travelling alone with my two dogs. I paid alot of money before the deposit and was absolutely shocked. It looked like a junkie-ridden, flea-bitten flophouse and a complete dump, which is especially misleading because it is nestled amongst better-known hotel chains. Before booking through Expedia, I called to make sure it was suitable and safe. The number was regularly unavailable and I had to call multiple times before reaching someone — my first red flag. What I was told did NOT match what I encountered. I requested ground floor because of my dogs. THE WINDOWS DID NOT LOCK AND COULD ABSOLUTELY BE OPENED FROM OUTSIDE. There was no way to secure them from inside. I have VIDEO proving this. As a woman travelling alone, there was absolutely no way I was sleeping there. The door/frame also looked heavily damaged and repaired multiple times. The room stunk, was filthy and severely deteriorated: damaged/poorly patched walls, ceiling damage and staining, holes around plumbing, damaged/missing baseboard/heating sections, deteriorated trim and a terrible bathroom. My photos speak for themselves. There was also no suitable green space within about a five-minute walk where I felt safe taking my dogs — they would have had to use concrete. I have stayed in many pet

This property should be torn down, the space used as a parking lot.the property is in terrible condition, the rooms are musty,the stained bedding looks it was new in the middle 70s, the washroom filthy moldings were rotting. Carpets in always dirty and weathered,walls dirty and very dungy!

Very rundown, old, dated and over priced.

The place is very dirty and seems like it’s not well maintained. One of the bed in our room had stains and there was a sh*t stain on the bathroom wall. If you are needing to use a microwave there’s none in the rooms you will have to go all the way to the front desk.

The room was clean, but the hall getting to it was dirty. And the whole building was fairly run down. The mattress on the bed was lumpy Very worn

It’s a place to sleep for the night that’s it. Except a 10 day wait for the return of your deposit. If you’re looking for it it used to be a ramada they have not changed the sign

Staff are friendly,clean room

Was surprised to see how the hotel looks.

I would not staying there.