Overall Ratings & Reviews Comfort Inn Chelsea

Unfortunately the hot tub was out of service. But not their fault. Things break.

It needs a facelift - our room had chairs so stained and dirty - never stay again

We stayed 2 nights to escape the heat. Our room 325 was clean and comfortable. King bed a bit soft for me but ok. Evening check in clerk KEN was pleasant and informed.

Easy in and out, clean, quiet, peaceful

It was just fine.

Not bad at all for the price , just a quick stay , while passing through. Front desk staff were super nice , friendly and accommodating. Property was decent.

The desk clerk was so rude! I arrived late in the evening, about 10pm, and the entire parking lot was full. At check in, I asked where I could park and the whole situation was horrible. The guy was awful saying that I was being mean to him and parking wasnt that hard, "they had enough spaces for each room." When i asked him about alternatives since all the spaces were full, he said i was being mean and he cancelled my reservation. No other comments, just "I've cancelled your reservatuon, you need to leave."

Nothing much to add, pretty terrible place. Better drive 5 miles down the road and get a decent place to stay for $10 more.

Very clean and quiet

Very impressed with the cleanliness and staff.

My reservations were mixed up, but the staff went above and beyond to accommodate me and assure I had a room when I arrived! I was in State for a death in the family and they were extremely empathetic! That is very hard to find these days!

On the website it says they have a crib no it lies there is no crib or rollout bed and if u need those they say yes but then u get they it’s not there fa

It smelled like smoke and the chair in the room had holes in the arms. It needs to be updated. The breakfast was average.

Dirty. Was looking forward to relaxing with my wife in the jetted tub room. Upon filling the jet tub a ring of filth formed at the water level. Needless to say we never entered. The entire room looked like it had a quick once over done to it. Filters in the AC/Heating unit I cleaned out myself. TV remote didn’t work other than channel down. Complimentary soaps were used and nasty. This was supposed to be an Anniversary getaway for a few nights. We checked out after the first night instead of staying the booked 2 nights. Very disappointed

Would stay again if in the area

The entire staff was excellent!!!!

Room smells really bad....front desk didn't seem to care.

There was no hot water. Staff claimed to not know and played dumb. The next morning when trying to talk to manager they stated they knew it was an issue and had an order for a new part. Would not refund stay.

Very nice staff. Quiet and clean. Our only disappointment was the hot tub was not working.

Shower leaks water everywhere’s. Weird bugs all over floor in bathroom. Couldn’t get tv to come and work outdated tv for sure. Room was dirty looked like dried up vomit on bathroom trim. Linen didn’t look like it had been cleaned. Pool was closed by the time we got there and that was reason for us chossing this hotel. Not a good stay at all really should’ve just got a refund and went to a better hotel.