We have stayed at several Kimpton properties in California, and have always found the amenities to be excellent. The London hotel, while it's a beautiful building/property, felt like there were a lot of short cuts. A silly but significant example is the hair dryer. They have the old/out of date hair dryers where you have to hold the button down the whole time. The last time I saw this was at an old/outdated hotel in Italy where the whole hair dryer unit was affixed to the wall. Is Kimpton afraid of people leaving hair dryers going?? It's just weird and not what I would expect from a luxury hotel.