Had a room in the annex/dependance because we were 2 adults/2 children and the space was large and beautiful! Staff, breakfast, daily snacks were well worth the fare! Convenient location and immaculately clean! Great find!

this is a great place to stay with many extras that make it even nicer. Only small gripe was aircon wasnt allowed yet even though temp was warm, so was difficult to get a good nights sleep in 25C room or windows open with mosquitos. There was some policy about aircon that prevented its use yet. Otherwise this is awesome and we will stay again

Hotel was well-located in Lucca and while our room was relatively small, the staff cleaned multiple times per day, so room was spotless. Excellent daily breakfast was included, so the price was extremely fair. There were bikes available to use and the staff was helpful despite my poor Italian language skills and their limited English (some were more proficient than others). Overall, other than the on site hot tub being not very hot, and a minor issue with the shower in our bathroom, the stay was certainly well worth the price charged. They also offer an array of complementary snacks/soft drinks each afternoon, which was a very nice touch.

The staff was friendly and welcoming. I love that they had a snack and drink buffet throughout the day, including beer and Prosecco. Period the breakfast buffet was also very good. All around a very good hotel to stay.

Loved the room. It was excellent. Modern in the inside while being in a tower.

We loved the hotel. Staff were extremely welcoming. The room was lovely and comfortable. The location was perfect to reach the centre. Wonderful breakfast, attention to detail. Can’t wait to go back.

Great location, loved room and the bikes.

The hotel was not so easy to reach by car with the help of google maps do to road blocks but when we got there the hotel staff was there to help and park the car for us. The hotel appears newly renovated, nice and clean. Breakfast was good, coffee’s were great. And to top it all there was a “Happy Hour “ between 17:00 and 19:00 with beer, Prosecco, soft drinks and snacks for Free👍😊 Recommended!

Was a great place to stay!

The room was like a story book. Alessandro was amazing and very helpful

The staff was excellent. The complimentary breakfast and snacks was a very nice surprise. A huge selection of food. Also, the opportunity to use their bicycles was another bonus. Would definitely recommend this hotel.

Everyone working at the front desk was friendly, helpful and made us feel welcome!

Love the apertivo time in the lobby everyday and the reception lady (whose name I forgot, but has been working there for 10 years) was very welcoming and friendly and the location of the hotel is great too

The staff was fantastic. Really impressed attention.

Courteous staff. Clean and comfortable room. Great breakfast buffet each morning.

The bathroom facilities and shower were excellent, but sadly the room lacked character

Amazing hotel, the staff were great and so accommodating. The little touches they do to make your stay comfortable were a lovely surprise. We will definately be going there again.

Lovely hotel - great location, comfortable contemporary and clean room, great service.

Lovely hotel in Lucca. The staff were very friendly and super helpful. The room was lovely and quiet. The breakfast was amazing. We used the complimentary bikes to ride around the Lucca city walls which was fun. I would totally recommend this hotel for anyone staying in Lucca.

Super friendly people in hotel and awesome lobby, food services.