6.8
Pleasant
From 4,529 reviews
Cleanliness

7.0

Room Comfort

7.2

Location

9.0

Service and Facilites

7.8

Traveler Reviews ESJ Beach Hotel

Number of reviews per page
20
40
Top reviews
Henry
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La habitación estaba muy bien, pero las instalaciones estan ya viejas. El precio de 350 la noche me parece alto para lo que es. La ubicación es buena.
carmen
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff great
Meghan
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room was available for early check in however they said we would be charged an additional amount if we did check in early. Hotel was very expensive considering we did not have ocean views or complimentary breakfast.
Ashley
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel was by far the worst hotel I have ever stay at! The pool area looked like a disaster! I asked for a pool and ocean view instead I got a view out of a horror movie! I can add photos! For the price it definitely was not worth it. On top of that I had 2 VIP’s. We had to share a AC remote bc per the staff they don’t have one for each room. The TV needed 2 remotes, one for volume and one to change the channel. Photos on the website are a complete lie! They do not have a pool up and running! We literally used the room for sleep only! This hotel is horrible! Please do not stay here! Photos online are very much deceiving! Zero stars all around. Holes all over the place on our floor and a very old sofa in the hallway. Disgusting! Absolutely disgraceful! All the staff are very rude and not helpful at all. To top it off we did not have water for 3 hours! This hotel had zero consideration for the guest! So rude and disrespectful!
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Ofelia
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room , location location!
Shauna
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No pool for years and toilet didn’t work lots of construction
susan
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nothing.like pictures. Pool quality.
Tiffany
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
steve
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was a 2 star hotel
Makayla
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No pool and no out tub. Room was clean and in a great location
Frances
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I would definitely stay again !!
Deseree
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Ice maker in the room was not working...
Nacha
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I come to the ESJ every year and Love This Hotel!! It’s a hit or miss for the pool due to maintenance but that doesn’t bother me at all due to the beach being right there and easy access to it.. Which is a super plus for me! The apartment was great staff was great as always! This Hotel is near everything!!
Anthony Richard
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was clean and comfortable. Kitchen area was perfect for a short stay and the bathroom was roomy and clean. A great place for the price.
FRANK
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No room service, no pool, room was sub-par, patio was filthy. Supposed to get a room with an ocean view, instead on first floor with no view. The said hotel was being renovated, I was not told this. Terrible experience.
Lourdes
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

In the check in they don't explained nothing about the key, the parking and I was so lose about that
Dawn
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Horrible ! The rooms wast the best - the pool was out of order. They charged me for things I didn’t even. Have or use! The worst stay ever! Wouldn’t dare go back
Kelvin
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The Car Rental was not that great no navigation there was no way for me to charge my phone and it was really loud and dirty
Ashley Nicole
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was dirty
Jorge
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff is great and the everything is so close. There's a guy outside who watches the parking lot next door who asks everyone where they're going for some reason and ask what room number they are which I thought was weird. But other than it was great.
Number of reviews per page
20
40