6.6
Pleasant
From 3,999 reviews
Cleanliness

6.8

Room Comfort

7.2

Location

9.0

Service and Facilites

7.6

Traveler Reviews ESJ Beach Hotel

Number of reviews per page
20
40
Top reviews
Albert
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No pool
Raymond
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms in poor condition. Very old. No swimming pool in construction gave no accommodations. Bathroom on ventilation moldy condtions
Jessica
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The building is in dire need of upgrades. The hot musty aire that greeted me when I arrived on my floor was not pleasant. I didnt like that there is little to no housekeeping services. I ran out of toilet paper my last day because very little toilet paper was provided. When I asked for more the cleaning staff responded with a look of displeasure and only provided one small roll. When I saw that I needed more I asked for more at the front desk and was told someone would bring me more. No one brought me more and I resorted to using paper towles I cut in squares for toilet paper. I also saw a roach in the bathroom on 3 seperare occassions. I will never stay here again. Terrible!!!
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Diane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Upon arrival clean quiet friendly will stay again
Candido
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, close to everything, very clean and very safe
Orla
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The check in procedure was slow, only one of three elevators were working, the pool was temporarily closed, no hair dryer in room. It took a lot of leg work to get one. We have stayed at ESJ many times. New management needs lots of improvement to make this as successful as previous owners.
Alien
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was super nice and comfortable
Lacey
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The oven did not work,room was clean.stayed 5 days had no wash cloths our entire stay, they gave us hand towels to use....
Glenda
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was full of knats ( insects) .Power went out on 1st niggt. No tv for 1st 2 days.
Tachina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I didn’t like that Our room didn’t get cleaned because we only stayed 3 nights
Myrna
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was not included
Manuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property is clean, quiet and very nice. The only thing is, there is no Pool. 😔
Sergio
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The updated double queen room that I had was beautiful. Loved the amenities, huge TV, AC/heat split unit modern kitchen and appliances and double sink that came in handy. Wife loved that the washer/dryer unit added the convenience of laundering our clothes without having to leave the room. Beds super comfy, area around hotel was walkable and had great food offerings. Beach access is great. We had a slight issue with lack of hot water, but a quick chat with maintenance and it was fixed in minutes (circuit breaker tripped). That was it.. Our stay was too short as we were so comfortable with everything that it just felt like home. The staff was genuinely happy to be there and supportive. Created a very welcoming atmosphere and we will return to the ESJ Beach Hotel.
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Monica
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Kitchen cabinet drawer falling. Rooms need to be updated/painted. Should offer to use pool from other hotels.
José Luis
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excelente. El parking está muy deteriorado. Pero lo demás, excelente.
Alberto
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is in bad condition and we left after one night
Michael
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms were not ready for check in and they were missing towels. I wasn’t aware that the pool was damaged
Gabriel Yanez
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Me qude en este hotel por dos noches. Primero no sabia q la piscina estaba en renovación. Y segundo y muy importante. Sali con picadas en todo el cuerpo. No creo q limpian , entonces my peligroso por cualquier enfermedad.
CARLOS
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

THE PROPERTY /ROOM HUMIDITY NEED REMODELATION
luis
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
Number of reviews per page
20
40