Overall Ratings & Reviews Hacienda Santa Rosa de Lima

It’s a lovely property. Our room was large with attractive furnishings, and it had a huge outdoor area. The staff were very friendly and helpful. We had three delicious meals served in very lovely spaces. The pools looked great but it wasn’t hot enough to swim. It is a very quiet, restful environment.

A tropical oasis among dry forests.

Beautiful Hacienda, kind people, very peaceful. Expedia did not mess up our reservation

Quiet, relaxing excellent food, attentive staff. Just great experience.

Absolutely best service ever ! The staff make any stay unforgettable.

Beautiful, historic place with lots of history!

Staff was exceptional, food great, beautiful grounds and rooms large and comfortable - everything you’re looking for!

Exactly what you would expect of a luxurious Hacienda in Yucatán. Perfect, and sitting close to Celestún, Oxkintok, Uxmal, Merida and Campeche

Na

Rustic elegance that transports you back to colonial times. For me, it was a journey to the past, when I used to visit my grandparents at “La finca”. Large rooms and spacious bathrooms. Bath amenities were extraordinary, made with local honey. Smooth and fragrant. Food was excellent, but service was outstanding. Helpful and always ready to assist you in any way. We used it as a base to visit the many archaeological sites and Celestún, all within an hour drive.

Hacienda Santa Rosa will forever live in my memory as one of the most magical places I've stayed. Despite being managed by a hotel chain, it hasn't lost its patina and authenticity. It is more beautiful in person than in the pictures. I loved our tranquil room with sky-high ceilings, lovely tile work, and a view of a garden outside our window. Because there are only a few guest rooms, the staff spoiled us with attention and kindness--I've never been treated so well before. We were delighted with the vegan dinner and breakfast they made especially for our anniversary. We loved the sound of the birds on the property and walking down Santa Rosa's tiny main street to admire the colorful buildings and say hello to the neighbors. The main swimming pool (there are two!) is fantastic. Everything about this stay was perfect--except having to say goodbye. I will dream of this place forever.

This property is in a remote area about 1 hour from Merida and 1.5 hours from Campeche. The property is beautifully maintained and has been renovated so it retains its rural and historic charm. The service and food are fantastic. Its a wonderful option if you enjoy the peace and quiet of the Mexican countryside.

Beautiful place, with spacious and brilliantly decorated rooms and open spaces. Staff is awesome, helpful and very polite. They go far and beyond to make you happy.

The staff was outstanding, personalized. And the food was excellent. Really, our stay was unique.

Very peaceful and relaxing, the staff was happy to accommodate to our desires and make our stay enjoyable, like placing a table in the gardens or dinning options not in the menu. At the end of your stay you don't want to leave.

Bert friendly staff great place , near Uxmal and Celestum uf you have a car

We had the Mayan casa which was very nice. However, the room had a bug infestation problem and every morning the floor was covered with dead bugs. We really did need the bug net over the bed. It was shocking and the hotel apologized and offered us different accommodations but hey, it's the jungle. I would add that arriving at the hotel takes you through a profoundly poor village. In fact, the hotel is surrounded by poverty even though the property is outstanding. This hotel is in a remote part of the Yucatan and a great find if you were already planning to be in the area.

The misleading Hotels.com posting gave no hint that Hacienda Santa Rosa is in the middle of nowhere, at the end of a very long drive down dirt roads. We had booked two very expensive rooms, but were shown to one room, which smelled bad. When we realized that, because of a bad smell, we couldn’t sleep there, and that we were not comfortable in that isolated location, we called Hotels.com to explain that we could not stay there, and were leaving. In the event, we found a comfortable, friendly place in Merida where we happily parked ourselves for the four nights in question. The cost of the Hacienda Santa Rosa booking was non-refundable in spite of the smell and in spite of being shown to one room and having booked two, on the ludicrous grounds that the $2,400.00 for four nights was some kind of deal.

This is a small hacienda with only 12 rooms close to a very small town in the middle of the Mayan jungle. Very well maintained, large and comfortable rooms, magnificent , friendly and professional staff. Time to relax, enjoy nature, eat well, sleep like a king and learn something about Mexican history and cuture.

One of the nicest and most memorable experiences we've ever had at a hotel. The hacienda is gorgeous, the rooms are huge, quiet, and comfortable, the service is warm and attentive, and the grounds are amazing (especially the huge botanical garden). It was so relaxing we wanted to stay forever. We loved the intimacy of the property (there are only 11 rooms) and the lost-in-time quality (even though it has every modern amenity). The only two negative points I'd mention is that the pool is very cold and the wine pours are on the skimpy side.