Extended Stay America Select Suites - Houston - Sugar Land

Explore Extended Stay America Select Suites - Houston - Sugar Land
6.0
Pleasant
From 1,001 reviews
Cleanliness

6.0

Room Comfort

6.2

Location

6.0

Service and Facilites

6.8

Traveler Reviews Extended Stay America Select Suites - Houston - Sugar Land

Number of reviews per page
20
40
Top reviews
Jummy
icon-Leisure
Leisure
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I really need money back. I had to leave the room due to bed bugs dust broken furniture, had very bad allergy. There must have been animals lived in that room. I couldn’t breathe. I’m sorry. The attendant Denease couldn’t help me. I slept in my car.
Kimberly
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean room. Reba rhe manager is very helpful and makes sure you have what you need. Safe area. Lots of parking. Quiet.
Jennifer
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was great! The room was absolutely terrible! Out dated and dirty. Upon arrival there was sketchy people wandering the parking lot and one was using drugs. I definitely did not feel safe. You get what you pay for I guess. But I need to stress again, the staff was wonderful!
stephanie
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room smelled
Sheshacharya
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bed was bad and ax doe snot work and with dust
Pryscilla
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was very friendly, and the environment was quiet with reasonable pricing. However, my room had a noticeable mildew odor, and the ceiling showed significant water damage, including large visible bubbles.
Pryscilla
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was very friendly, and the environment was quiet with reasonable pricing. However, my room had a noticeable mildew odor, and the ceiling showed significant water damage, including large visible bubbles.
Steven
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Smells like smoke
Tribete
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love it will go back
Jonthan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved it
tamica
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The wifi didn't work there the first room had no sheets blankets or pollows for the sofa bed mattress was stained up the second room had roaches
Jon
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Its amazing going to book again
Caitlin
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property is easy to find and felt safe. But the rooms are dirty and in poor condition. Staff were wonderful. I ended up leaving the place and going to a different property.
Damacio
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

No bug, doesnt smell and the price is good. Other th
Misty
icon-Business Family
Business Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room we stayed in only had one light for the entire room that worked
Locksley
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice
Kimberly
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very polite and helpful staff. Quiet location and very accessible to main roads. Clean and well kept rooms as well.
Kelin
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Dont ever go to this place. We booked two rooms and they only gave us one room and that too was awfully
julian
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Worst smell like mold carpet was wet by the ac unit and bed bugs in the sofa bed where my kids were laying down we left
Dinorah
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room I reserved was to sleep 6 but the pull out sofa had mildew or mold on it, it was broken, could not hold any weight. There was 2 towels for a room capacity of six. The entrance of the hotel was locked down with baracades on it, there was no reception, the reception area had a metal curtain, to enter building and check in there was a phone outside where you had to wait to be let into the building through a side door that I had to go find. I have photos but for whatever reason I am not able to load. DO NOT STAY HERE GO SOMEWHERE SAFE AND HEALTHY.
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