8.4
Very Good
From 938 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.8

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Traveler Reviews Best Western Plus Kansas City Airport-KCI East

Number of reviews per page
20
40
Top reviews
Benjamin
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Needs updated, cleaned and repaired. Building needs facelift
Lisa
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was ok the cloth chair needs to be cleaned it had stains allover the set.
Jordan
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The check-in staff didn't know what I meant when I said I was an Expedia gold member. Eventually they offered me a late check-out of 12pm, but this was after I'd already booked in a 5.30am airport shuttle... MY room had an incline for some reason. Comfortable stay for the price with free shuttle, but don't expect any perks.
pamela
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

great stay, will come here again
David
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

In process of remodeling
Gordon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was a dirty toilet. Hair in the shower.
Kelli
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay!
Micah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Service was good, room was clean. 1st floor near vending machine smelled of urine and cigarettes. Our room air conditioner was quite loud when it kicked on. Breakfast was sub par - went at 8:30 am and most food bins were empty. Eggs were watery and tasteless. No yogurt or fruit.
Myles
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really enjoyed my stay, staff was very friendly and helpful. Definitely will recommend it to anybody visiting Kansas City.
Christine
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Plastic cutlery. Sachet condiments.
Danette
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It will work for a night to park and fly, but it’s so noisy with people walking above, in the halls and nonstop planes flying overhead. Be aware the hallway smells like pot. Overall it’s hard to think about staying here again.
Verified traveler
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was okay
Ross
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Airport shuttle is great, also the grab and go bag early in the morning was much appreciated cuz we had to leave before breakfast
Arden
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There seemed to be a lack of adequate staff..especially in pool area. Kids were in the area without parental supervision. One child was seen standing by the pool and urinating into the pool.😒Desk person seemed to have to wear many hats.
Cindi
icon-Business Family
Business Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nothing
Anne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I liked staying close to the airport for an early morning flight. Shuttle service to the airport at 4a; prompt and clean. Didn't like the noise from outside. I understand the air traffic but the highway noise made it very hard to sleep
Asher
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Would’ve been nice to know that the pool was shut down by the state of Missouri prior to booking. This has no reflection on the excellent customer service of the staff.
Karen
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was horrible and I’m not one to complain about breakfast. Oatmeal was runny, 1 cereal option, no milk, scrambled egg whites was the only protein. The juice dispenser was the best thing there.
wade
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very close to airport.
Shannon
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The airport shuttle was helpful.
Number of reviews per page
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40