Traveler Reviews Best Western Plus Kansas City Airport-KCI East
Number of reviews per page
20
20
40
40
Top reviews
Benjamin
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Needs updated, cleaned and repaired. Building needs facelift
Lisa
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The room was ok the cloth chair needs to be cleaned it had stains allover the set.
Jordan
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The check-in staff didn't know what I meant when I said I was an Expedia gold member. Eventually they offered me a late check-out of 12pm, but this was after I'd already booked in a 5.30am airport shuttle...
MY room had an incline for some reason. Comfortable stay for the price with free shuttle, but don't expect any perks.
pamela
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
great stay, will come here again
David
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
In process of remodeling
Gordon
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
There was a dirty toilet.
Hair in the shower.
Kelli
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great stay!
Micah
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Service was good, room was clean. 1st floor near vending machine smelled of urine and cigarettes. Our room air conditioner was quite loud when it kicked on. Breakfast was sub par - went at 8:30 am and most food bins were empty. Eggs were watery and tasteless. No yogurt or fruit.
Myles
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Really enjoyed my stay, staff was very friendly and helpful. Definitely will recommend it to anybody visiting Kansas City.
Christine
Business with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Plastic cutlery. Sachet condiments.
Danette
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It will work for a night to park and fly, but it’s so noisy with people walking above, in the halls and nonstop planes flying overhead. Be aware the hallway smells like pot. Overall it’s hard to think about staying here again.
Verified traveler
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It was okay
Ross
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Airport shuttle is great, also the grab and go bag early in the morning was much appreciated cuz we had to leave before breakfast
Arden
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
There seemed to be a lack of adequate staff..especially in pool area. Kids were in the area without parental supervision. One child was seen standing by the pool and urinating into the pool.😒Desk person seemed to have to wear many hats.
Cindi
Business Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nothing
Anne
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I liked staying close to the airport for an early morning flight. Shuttle service to the airport at 4a; prompt and clean.
Didn't like the noise from outside. I understand the air traffic but the highway noise made it very hard to sleep
Asher
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Would’ve been nice to know that the pool was shut down by the state of Missouri prior to booking. This has no reflection on the excellent customer service of the staff.
Karen
Leisure
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The breakfast was horrible and I’m not one to complain about breakfast. Oatmeal was runny, 1 cereal option, no milk, scrambled egg whites was the only protein. The juice dispenser was the best thing there.