Staff is lovely , location is great

Decent hotel. Staff not from Berlin and didn’t know much about the area. Otherwise it was a good stay

Area itself was not that exciting but very convenient in terms of access to transport with the city only two stops away. Staff had significant language problems with both German and English. Had to correct some simple maths on the bill (they tried to bill me an extra night) and was told to get train to the city to find an ATM when there was actually one less than 100m away. Great value, despite staff issues and convenient if on a budget.

Hotel is in a good location and has the unique offering of self catering rooms and 2 bed room accommodation (a rare find in Berlin)

Wonderful, friendly staff. It’s historical and great location.

We had a two bedroom apartment with kitchenette. The apartment had character and was clean, however if you are planning on cooking, the kitchenette was very small with minimal implements. The latch to the window was broken, so we were very concerned about setting the smoke alarm off. It was very noisy during the night and the beds were very firm. We did not opt in for the breakfast as it was 19 euro pp and there were three of us. Plenty of bakeries and cafes near buy. Went to the Indian restaurant connected to the hotel. It had fantastic reviews but in our opinion it was average. Laundry service was outrageously expensive which is the case with all hotels we stayed in in Germany. The wash box laundromat was excellent and not too far away.

The elevator broke while we were staying on the sixth floor. We asked for assistance with our large luggage and they refused. By sheer coincidence a cleaning lady saw us and helped on the last floor when we were checking out. Otherwise nice facility and good for a place with a group.

Clean and safe

Very close to the U-Bahn with a clean room and helpful and friendly staff

Nice location, we were able to walk to most places. Close to transport links. Staff were friendly and helpful. We had a two bedroom apartment which meant we had loads of space. We would stay there again.

La réception de l’hotel et le personnel est excellent. L’emplacement est très bien situé. Beau séjour!

Perfect location and confort

Staff and hotel were brilliant

Friendly staff .. clean hotel ..very nice hotel

Excellent room EXCEPT some fool had installed the curtain rail to follow the slope of the ceiling. Naturally that meant the curtain just slides down the slope. We suggested a solution of pegging that section of curtain to the larger section of curtain which was not sloping down. We asked if they could provide some way to pin them together. The receptionist insisted it would be taken care of by the housekeeping staff. It wasn't. Put a do not disturb on the door or be interrupted by a knocking on the door at 8:30am.

Lovely hotel with very helpful staff. Nice have two separated rooms with thier own bathrooms. The kitchenette is ok but there needs to and there is space for a little worktop to prepare or chop foods and also needs for cupboards space to place not chilled food. Also not good only have one safe in one of the rooms plus the safe is very small to fit a 11" tablet in. The bed is very comfortable but pillows are way too soft. Had to request two more. The blackout curtains are brilliant, no light gets through. The bathrooms are large with a supply of shower gels and shampoos pity the only shelf in there is too high. It nice to have access to the iron, ironing board, washing machine and tumble dryer in the basement. The bar is closed for some reason even the one in the opposite hotel. Not sure why? This hotel doesnt serve breakfast or a sauna but the opposite hotel can be used for these and luckily its not far. There a few restaurants close by and a supermarket around 3 mins walk away. Also the underground station is 2 mins walk away. It was a lovely stay and would definitely stay again and again.

Lots of room in the 2 bedroom apartment

Overall it was good, the hotel is nice and super close to the public transportation. In the last day we didn't get our room cleaned and in the afternoon we asked on that and they told that they will check but nothing.

We found Joshua gave us excellent service

Very nice hotel with excellent, helpful and friendly staff.