Great location within easy walking distance to main attractions. Room was clean with everything we needed and a comfortable bed. Staff were friendly and helpful and breakfast selection available until 11 which is ideal for a restful holiday. Would love to return.

Clean room, excellent location.

The service was shocking. The bearded guy at reception barely acknowledged us the whole time we were waiting to check in/check out. I asked if he had a charger for my phone-he rolled his eyes as hard as he could. I ordered some food at drinks in the restaurant whilst waiting for the to be ready and they messed that up as well. On the plus side the room was clean and the location was great. Would I stay here again in the future? Absolutely not.

Great staff, wonderful living decor lobby, and right in the heart of it all. Very walkable area. Will definitely stay here again!

Clean room, nice staff

Excellent Hotel in a great location.

Nice and clean. Good location. Walkable.

Great hotel! Very clean, Great location, Great service. The breakfast is limited but of good quality. The location shines above all. Highly recommended!

Everything was excellent

Great location and very nice hotel. Slightly smelly room at check in.

The staff is dedicated and courteous. They understand hospitality. beware as you expect elevators and stairs to all rooms at a 4 star. not this one. great location.

Staff was great and courteous! Room with great view and well taken care! Pleasant ambiance, great breakfast and restaurant!

Excellent location, nice staff.

Nice and clean room, perfect for me and my boyfriend. The staff were all very kind and helpful. We had an early flight and our room wasnt ready yet so we were able to leave our bags at the hotel and go out to explore a bit. After we came back, we got our key and were told that our bags were waiting for us in our room! We really appreciated that small gesture especially since we’ve stayed at other 4 star/more expensive hotels before where the staff didn’t do this for us. We would happily come back here the next time we visit Madrid.

Great location, nice interior, friendly staff

Lobby staff are very helpful and polite.

Beautiful room, loved the shower, and the staff were all very helpful. The location was perfect as it is close to everything but in a quiet square. The only thing I did not like was the hair dryer. Somehow it was difficult for me to keep pressing the power button while drying my hair so it kept shutting off.

Hotel was great, as always.

Hotel location is perfect. Room was clean & neat, great overall with a huge shower, loved it. Ruben at the front desk is an amazing employee, thanks to him.

Room was nice and clean, local to lots of bars and shops.