Overall Ratings & Reviews Best Western Music Capital Inn

Clean, friendly staff and comfy bed.

This hotel was wonderful;. The staff was very friendly and accommodating. The room was spacious and well appointed. The amenities were on the floor (An ice machine and vending) The breakfast was well stocked, a variety of foods and very clean. The location was nice and not overly busy. Just a great place to stay in Branson.

The hotel’s location was perfect for the attractions we attended. Only one of the attractions of the five we attended were more than 15 minutes away. All provided free parking.

The hotel is an older hotel but it is very clean, very quiet, the staff is great and if you need anything, they are very quick. The breakfast is good. The only thing I would change is I would alternate bacon instead of sausage every day. I will definitely stay here again.

Great hot water for bathing. Really good included breakfast offerings. Not a busy area of Branson but great location to easily access any area that you want to visit.

Check in was easy and staff friendly. Room was clean and not cramped even with king size bed. However young boys staying there ran the halls, played on the luggage carts and elevator. Then ran and screamed through the parking lot and cars till 12:30am. Front desk acknowledged there were quiet hours but then responded with some parents don’t watch their kids and there is nothing we can do about it. Disappointed.

Fabulous and wonderful dtaff

I booked a hot tub room for this trip and on last minute I was moved to an other room with out it why??? is it because booked though Expedia??? I tried to stay one more night and attendant told me couldn't help me at all ???

Overall, we loved staying at this hotel! We stayed for an eight day vacation and thought the value was great. Everything was immaculate, especially the breakfast room and open areas which were very open, comfortable and accommodating. The breakfast was continually managed and fresh, but ran out of creamer on the 2nd day and didn't get filled until day 7:/ The pool and spa were excellent (didn't use the sauna). We usually only ask for servicing our room about every couple of days, so, we took off our sign and left for the day. Nothing. The next day, I tracked down one of the maids (?) and she said she would take care of it. Only the towels were supplied and trash emptied. Nothing else. The next day I took off our sign and the bed was made. Five days into our stay, nothing was cleaned (toilet, counter tops, etc.) or restocked except for towels. We tried again the next day and the toilet was cleaned (sort of) and towels restocked. Nothing else was restocked the entire trip: coffee supplies, toiletries, soap, etc. I'm thankful for the clean towels, the occasionally made beds and empty trash cans. I was very disappointed with regard to the cleanliness of our room and the upkeep. I would definitely stay again as we loved the hotel and the overall location and safety. I probably should have spoken up about the room issues, but hey, I'm on vacation and busy going to the next show/event in Branson...so I can definitely live with some below par room issues.

We enjoyed our stay abd would book again.

Clean, pleasant room. Breakfast was ok but not a lot of choices. The pool was supposed to be heated, but it was uncomfortably cool water. Hot tub was great!

The amenities were great. Indoor pool, hot tub even a sauna. Very good breakfast. Great location, easy access without the traffic

The staff was very friendly and helpful. The beds were very comfortable and the rooms were clean! Pool and hot tub area was very nice as well!

Best hotel by far, staff was Amazing beds were very comfortable. Had a great time! Will definitely stay here again and soon!

Good

Was in a very good location. Hotel was clean. Breakfast was very good. Would stay there again. In

Kid friendly. Close to everything. Pool was nice

The only downfall of the hotel was the pool area. The hot tub was not hot, and the jets must be fixed. Because one jet had no cover, the water splashed out and over the edge. The water for the hot tub was not filled to the top. Kids misused the sauna. Setting the sauna's heat temperature was difficult to follow, plus it just pinned, so there was no setting a temperature. The indoor pool was super cold, so we did not even attempt to use it. Other than that, it was a nice place to stay.

The room was clean and the beds were so comfy. We were very happy with that. Breakfast was solid. The staff was very welcoming and helpful. The only thing that bummed us out was that the pool was cold for the kids and the hot tub was out of commission. I did appreciate the sauna though. Overall it was a great stay and we would definitely stay here again.

Apparently when you sign in you agree to receive 500 points for NO Towel delivery, the note in the bathroom said if you need towels you have to bring them down to the front desk and exchange them for clean ones. I have never heard anything so stupid. Also the food area was so small people were in each others way trying to get breakfast.