Overall Ratings & Reviews Hôtel Mercure Nantes Centre Gare

A very nuce experience, we will definitely come back

Beautiful, modern hotel right next to train station and car rentals. Easily accessible for persons with limited mobility. Beautiful, large bedroom with huge bathroom!

This hotel was perfectly located for us since it is steps from the train station. Likewise it is very close to downtown restaurants and shopping, the castle, Tour de Lu, etc. The spacious room was very quiet (sonorisé) so no need for ear plugs and had a lot of windows. No hallway noise. Stairs are easy to find (I always use the stairs instead of the elevator except on arrival and departure. The breakfast is very good although I had to always ask for "HOT HOT" water for my morning tea. The restaurant, for lunch or dinner, for example, is quite expensive so I recommend go to local restaurants. Bedding was clean-smelling, towels in good shape. The drain in the shower in my room needed to be unplugged so after my shower there was quite a bit of water on the floor. The desk went the length of the wall which was so convenient.

The room was to warm, lack of AC

I had a wonderful experience at the hotel. It was comfortable and convenient.

역에 가까워 창문을 열면 소음이 있으나 이증창이라 창문을 닫으면 조용합니다 에어컨이 없습니다

Good central location. Very comfortable bed. Good service from staff. Quality breakfast

Pillows were flat and had to be doubled over to sleep otherwise a good night

We arrived and no one was available at reception. We had to wait for someone to show up. Staff not fry. Hard to communicate. Staff speaks a few words in English. Bathroom was pretty dirty. Lots of mold in the shower. Restaurant didn’t have a good variety of food. Coffee does not have the best flavor. It was not fresh.

Very close to train station but on the other side of tourist attractions. Small rooms, Hall Way decor is too dark and not welcoming.

The staff were so amazing and helpful! Thank you so much!!

I stayed in the hotel for 6 days in August 2023. I was a bit worried about the noise from the trains since the hotel is located right next to the Gare de Nantes. Fortunately, the noise was not an issue in my room that was facing the canal. However, it may be different in rooms that face the railway station or the rail tracks. The hotel is a 10 minutes' walk to the old downtown. The surrounding area (the south station) is quite well kept. The breakfast was fine with good selections. If you can add breakfast at a low price (say, $10 per person per day), I would strongly recommend it. I ask the hotel to serve hot potatoes, which are not expensive but filling.

Location is good, parking in its property is great.

Nice breakfast with reasonable price.

Excellent hotel with easy access to Nantes trams (three minutes' walk across the station). Really good breakfasts, staff who seem to care. I would recommend this hotel to anyone visiting Nantes.

Thanks for being helpful

Only some of the breakfast staff were a bit stoney faced and moody, but overall , everyone and thing was great.

Comfortable

Made the mistake of not checking price of breakfast, as our arrival flight was delayed and very late in..... Buffet breakfast was lovely, however €17 euro per head (same price for a child).....nearly died of shock!!! Room needs a proper hoovering around perimeter. Nice size and bathroom immaculate. Would stay again.... But not have breakfast!!!

I know and like the Mercure brand. But this is the one Mercure hotel I will not be returning to. Expensive (twice the price of the Mercure I stayed in the previous night. Small room. Didn’t like the glass shower room. Check in terrrible. There was a conference that had taken over reception and I was turned away but found a man with a pc in the bag checking in non-conference guests. Only good point was the magnifying shaving mirror in the bathroom. Will not return but will continue to use other Mercure hotels.