Overall Ratings & Reviews Holiday Inn Express & Suites CHICAGO-DEERFIELD/LINCOLNSHIRE by IHG, an IHG Hotel

I think the shower heads needed to be change

Excellent breakfasts and nice pool

It’s an economy stay

Good hot tub. Yummy breakfast. Friendly staff. Had a wine opener at the front desk when we needed it! Close to Ravinia.

Staff was nice. Hotel is just old and outdated. The breakfast wasn't great either. But they were nice.

We had a very comfortable time at your hotel. We were treated very well and everyone was very helpful.

Front desk were not very friendly. The hotel is old but served its purpose for our stay. Breakfast was excellent!

Clean, attentive to a needed repair, comfortable bedding and a wonderful breakfast available.

It was ok, kind of bare minimum

Almost nothing but positives. My only request would’ve been for waffles to be an option for breakfast

Close to destination & had the amenities we were looking for (separate bedroom).

The bathas the pimp dosps in the shower. I had to use shogel onmy hair because the shampp and cream rinse pumps were broken. The pumps on the sink are too fsr away from the sink to be convenient. We were suppose to have a suite but we had a standard room. We got in late and just dealt with the room.

Great value for the price and great location!

I entered my room and used the bathroom and had my toilet flood everywhere immediately after first use!! Water everywhere and to top it off the water shutoff was broken. My and my buddy spent an hour holding the lever on the toilet and figuring out how to get it off with no help from staff. Switched out room to one for a much less cost and did not refund me anything, said I could speak with a manager promptly in the a.m. and no manager to be found before checkout. Worst stay I have ever had by far, they knew the toilet was broke before I got the room and they got my money anyways for it.

Front desk staff (Joanne & Terrance) were both wonderful and made use feel welcomed and appreciated. A criticism would be too little hot water for the shower. Could have been hotter.

This is one of very few hotels I have stayed at where the hot tub and pool are open until midnight! It’s so refreshing to relax in a hot tub after a long day out. The suite room allowed my wife and I to have some privacy from our son because there’s a door separating the 2 parts of the room. The breakfast was excellent!

Everything is wonderful, strongly recommended

Elevator was dirty and dingy. When you walk in the impression is that it is old and needs updating. Has an old smell. The breakfast was very good and the staff was very helpful. Our room was very clean. I would definitely stay there again.

We are on a cross country trip in our class B RV (Sprinter van). We stopped in Chicago to see the sights in the area. We pick led this hotel based on other reviews and its proximity to local mass transit. It also has non covered parking so we could park our RV. We also chose the area as it seemed safe. It was a great stay, quiet and safe.

Clean nice complimentary breakfast