Hotel is very tired and dilapidated Renovation is due but it hasn’t been touched since 1990s

Very friendly staff and an extremely pleasant hotel. We were very impressed!

Just had a lovely stay at the Cleopatra Palace. Hotel is in a great spot, right on the front, use your room key to open gate onto the front. Hotel is situated on the golden mile, so many choices for food and drink and plenty of shops. Staff were friendly, breakfast had a good selection. Plenty of sun beds by the pool (pool was a bit cold). Only downside is the hotel is starting to look tired, needs renovating but other than that! It’s our 2nd stay and will be back again.

Great hotel, great location, room could do with updating but it was Very Clean, well done to the hotel staff top drawer 😀👍

The staff went above and beyond to make my mum comfortable in the absence of a disabled adapted room

The arrival and check in was amazing. Sinthia on receotion was outstanding!! Super efficient and friendly and did everything to ensure we had the very best service and experience. I cant praise her highly enough. Incredible.

Absolutely amazing hotel . Breakfast beautiful . The piano playing whilst eating breakfast was just magical . Staff very friendly . We shall be returning in march . Outstanding visit .

Great hotel staff very friendly

Great room, very clean, great service at reception

Room could have been cleaner. Decor is a bit dated too. All round a good experience.

Great hotel, friendly staff fab location

The hotel is very dated.

The staff were amazing in every area!

Amazing hotel. The staff went above and beyond. Nothing was any trouble for them. Pool side great. Free towels. Breakfast was the best ever for choice and a piano playing. Room was huge and comfortable. Would highly recommend and we will be back. Thank you 🙏

Polite, friendly, helpful staff, clean hotel, good facilities, close to shopping, restaurants and the beach. Ideal.

Staff were amazingly polite and helpful. Coffee at breakfast dreadful- buy a good cup for 2.50 at the pool bar at 1030 instead . Otherwise breakfast ok. Rooms are a bit dated but good size and perfectly ok. Would go back .

A

The property is exceptionally clean and the sea view was amazing. The staff were amazing and helped with everything. The breakfast is top notch and set you up with plenty of choice.

We enjoyed our stay there, esp coz it was my fiancee's birthday weekend. It was so lovely meeting Janine at the reception. She gave as a warm welcome oh and her aura!!simply the best. Thankyou Cleopatra, we'll be back☺️

We enjoyed our one night stay- room comfortable but dated. Limited staff around the pool area for services. Location PERFECT!!