Overall Ratings & Reviews London Chigwell Prince Regent Hotel, BW Signature Collection

Stayed over night for ease of airport flight. Free parking

The hotel is in a lovely location with good transportation links.

Our stay was excellent. We were here for a DoctorBarnardo's reunion to meet with other guests who were with me on this very a=site as children in Barnardo's Boy's Garden City home back in the 1960's so it was quite an emotional time for all parties. The meal was very good (we ordered dinner nd drinks) and the breakfast the following morning was very good. Our room was very comfortable although, due to the warm wether, a little stuffy, and the shower was very hot and the temperature control di not work. My wife inadvertently left an item of clothing in the wardrobe. I have asked for this to be forwarded but to date no acknowledgment or reoly has been received.

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Easy to commute

One night stay for a business meeting at Queens Hospital, Romford. Ideal location. Car park quite small in the front and lucky to get a space, but unsure if there was overflow parking. Parking is a car parking app which can be sorted at reception upon arrival. Check in fine and friendly reception staff. I was allocated room 314 which was 2 lift rides and a light walk away. Lifts very small so a few trips needed if a family with bags! No air con on the room but a large fan was provided and the windows opened which ventilated well. Happy with the room. Lots of amenities in the room and nice bathroom with large shower. Unfortunately I had issues with the tv which I reported. The service guy was very friendly but it was late and he wanted to go get a spare part…. I said don’t worry about it! Restaurant and bar staff very friendly and food was quick to serve and very tasty! Had a great night sleep, quiet and room was cool. Would be useful to have a few more complimentary items like shower cap etc as seen at other similar chain hotels but no biggie. Unable to get a printed invoice upon check out as booked through here. Very happy with my stay and will return if in the area again in the future! Many thanks!

Awful would not give me recept for full value of 103 only 83 not impressed and manager not helpful When you claim back I will be £20 out of pocket NEVER had this with any other booking over about 10 years

I messed up and booked the wrong dates but they were able to find another room for me, which I am so grateful for.

Very helpful comfy bed room was abit hot and shower smelt of egg

hotel nice enough, very nice neighbours at 11 pm at night which i complained about but nothing seemed to improve- kids running around the corriders, shouting , screaming very unpleasant More concerning my credit got scammed in the LOndon area. Not accusing the hotel but they took my card off me at reception to check my number against the booking, which i thought was strange. This was the only place i used my card in London...rang the hotel manager who said he would look into but never got a call back which was disappointing.This issue has put me off staying there again

The hotel has a old charm , a beautiful back patio, it is clean. The stuff is professional. You can walk to the Summer Cafe on the little strip or to the magic Claybury park. The food is okay but, with a little effort in ingredients sourcing and creativity, could be better. The burger is enjoyable , the pizza: a disaster. Overall good or very good for the price

very friendly and helpful staff enjoyed my visit

Overall very nice stay

The hotel itself is perfect, fantastic and very friendly. Just be careful with parking as the company that runs the parking are not very professional and you MUST PAY FOR PARKING WITHIN 10 MINS OTHERWISE YOU WILL GET FINED

Lovely hotel very clean and modern and excellent position.

Good links to Stratford

EPEC (both of you) were absolutely amazing when I met them on arrival. So kind, helpful, informative and could not do enough to accommodate me and my family. The rooms were very clean and beautifully decorated by the amazing cleaning ladies - thank you. Rajesh, thank you for managing such a great team downstairs in the Breakfast hall, all ladies especially Mama, were fantastic and put a smile on my face. I shall return again that’s for sure with my family. It’ll be like returning to see friends and family. Best regards The Taak family (Raj)

Very Good hotel

great service, very responsive staff, clean rooms

All good