Service horrible. A Cuban yelled to me. They did not call the cab for me and lost the connection. We needed assistance for my elderly father was totally ignored. Horrible attitude. Some employees told me that the Cuban, the blond girl between them they are not happy working there. The Cuban man at the desk kept calling me Colombian while I am Costa Rican. They blame it ion the disssable people but it is their fault . Again, someone who works there said they are not happy with their job, maybe poorly paid … who knows!!

The hotel needs renovations, black stains on the ceiling, on the walls.

Spent 4 nights here. Great for exploring Sagrada Familia and Park Guell.

The hotel staff are incredibly friendly and efficient, and the service was attentive and helpful. The room was clean, and spacious. It was nice and peaceful. A great location

Rooms were clean, and the staff were exceptional. We truly enjoyed the stay there. Highly recommended.

The staff was very attentive and friendly. Great location.

Very clean and staff are very accommodating.

Very nice staff! AM girl was amazing- every staff member was helpful and kind

I got things stolen from my luggage. Housekeeping would be the only staff members with access to our rooms.

Falta de servicio

Cleaners good hotel condition very poor Wal!paper coming off Bedside lamp useless Hotel in general very tatty in need of referb Staff all very friendly abd helpful Breakfast adequate

Nice, comfortable hotel.

Breakfast was terrible. Area felt a bit unsafe.

Excellent Service!! People are kind and friendly The hotel has an excellent location

I slept very well all three nights I stayed, the room was fine, and the front desk helpful. Breakfast was okay, the coffee wasn’t great, and though there was fruit available there were no nuts etc to have with yoghurt. The hotel is near the Barcelona metro which is very useful.

Everything was fine, apart water pressure at shower. We contacted reception but the maintenance person said it's not their fault, it's council fault because they are doing repairs. Breakfast was very good, lots of choices, the room was clean when we arrived. So the water issues was the only point that we didn't appreciate.

Very friendly staff who let us check in earlier so we could have a short rest before going to our first sightseeing place. Provided clear instructions for taking public transportation to various areas. Good selection of tea and coffee and lemon ice water at the lobby was great on a hot day. Arranged for a taxi to train station upon our request.

Had a completely pleasant stay. Room was a bit small and there were few amenities in the room, however I have no complaints overall especially considering the price and location. The staff were lovely.

Good breakfast

This hotel was completely renovated, modern and clean. Room was spacious. Centrally located for historical landmark. I will highly recommended.