Comfort Inn & Suites Grafton - Cedarburg

Explore Comfort Inn & Suites Grafton - Cedarburg
7.8
Pleasant
From 836 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

9.0

Service and Facilites

8.2

Traveler Reviews Comfort Inn & Suites Grafton - Cedarburg

Number of reviews per page
20
40
Top reviews
Greg
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Toilet seat was loose. Otherwise, we had a nice overnight stay.
chris
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was satisfactory
Stephanie
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pretty clean. Good checkin. Hot tub wasn't working well
Steven
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, nice property. Workout room had broken elliptical, no cold water, no wipes and no towels, keys repeatedly had trouble opening doors, and remote in room was not paired to TV, but overall a nice place and a nice stay.
Roxane
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean and comfortable room.
Michael
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We didn’t use the hot tub. Breakfast was fine
Joshua
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Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

room was in ok condition - dog odor and dog scratches on the door.
Sharon
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Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The stay was fine. Coffee in the morning was terrible but otherwise the stay was adequate.
Robert Ivan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The stay was ok, but the room was filthy. The back of the toilet, around the seat bolts, was lined in built-up urine & gunk. One day our room was not cleaned at all. The next day, it had new towels, but the beds were half-made with pillows on the floor, and it hadn't been vacuumed. At breakfast the garbage can was piled 2 feet high over the trash rim and there was a cockroach scuttling around under the waffle-maker. The building itself has potential, but the ownership/management & the cleaning is seriously lacking.
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MIchael
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Called a few weeks ago to tell them we were no longer bringing a pet and wanted a non-pet room. upon check in he told us there would be a charge for the pet. I told him we called and said no pet and wanted a no pet room. He said ok but then still gave us room 101 which was obviously a pet room.
Susan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice room (clean, spacious); pool, hot tub, hot breakfast, courteous staff, good price.
Glen
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff . Clean room.
Jill
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean. Close to Cedarburg. Good breakfaat.
Denise R
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had to move rooms because ours had a door to a potential adjoining room. The neighbors in that room had their TV so loud that the door may as well have been open. The new room had an odd smell, like the furnace/air conditioner needed to be changed. Overall, it was not the nicest place I've stayed. It was fine - not great.
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Megan
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was nice. Rooms need some updating.
Jan
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Business and Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was fine, room average
Laura
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

First room had a plumbing issue. Main reason for stay here was for the pool and hot tub. It was so dirty. Very moldy with kids names all over put in the mold. Disgusting. Poor jets in the hot tub - filter probably needs to be change. Staff was very accomdating but the pool was terrrible. Second room was comfy!
Emily
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Dirty bathroom, broken refrigerator, lumpy pillows, creaky bed. All in all, not good.
Karen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bathroom, toilet, needed better cleaning. Beds too soft.
Colleen
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We have stayed in this hotel two other times prior to this visit and this hotel has gotten worse over the past year. This visit, the smell in the room was musty and moldy. Turned on the air and went out. When came back the the floor under the air conditioner was soaking wet and so was my bag. The front desk was very accommodating however the next room had the same problem. The staff tried but the hotel is just getting old and run down.
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