They need to work more about the customer service and the cleaning. My room was not that clean ...still there is dust and bread crumbs . But the staff in the swimming pool are really professional

Great

The location is nice but the private beach was not open at the end of May. The property can use some TLC all around

The hotel in general is rated 8.5/10 , some improvements needed in rooms accessories, towels/water taps etc. The best to be highlighted is the bar area and the staff working there. They were professional with smile welcoming during my stay in the hotel..

The staff was very nice, welcoming, professional - and would say are the big plus of why to choose this hotel. The breakfast buffet has an impressive wide and fresh selection - another big plus. On the other hand, the hotel looks very tired - from dirty walls, damaged carpets, dark halls and broken pool chairs - the property owners maybe should spend some money on that instead of the luxury cars parked there...

My car has accident at the parking ,, and too late fir hand me the room, it wasn’t clean at all

It's really important to know that this hotel is really remote: 9 miles to Carthage, and 18 to the Avenue de France (downtown). If you're there in the summer for the beach this might be fine, but it's a long taxi ride to any of the other sights. There's also no place to eat nearby except for the hotel restaurants.

Everything was average. The same food and drinks were different from one day to another. Service was inconsistent. Some of the waiters and waitresses were rude. I forgot three rings and a bracelet at the spa and it disappears and the staff didn’t help to find it. The rooms are spacious, but shower, lights, drawer were broken. And everything was really humid overall. Only the activities at the beach with Kader were good

Kind hospitality , welcoming staff , quick service, professional

Bad service AC and toilet not working properly staff not friendly

this Hotel is one of the best hotel's that I have ever stayed in, hotel was very clean, food excellent, staff very friendly and very helpful. I will most definitely be staying there again.

Was not clean Smoking policy not observed Toilet and bathrooms were without air extinguisher

I liked the front desk personel; he was very nice and helpful in every way. I didnt like the quality of the room furniture and setting given this is a 5 star hotel. If i have to rate the room, i give it 3 star.

Recommeneded only during summer. It's more like resort ..

I only stayed for one night but liked that there was a free shuttle from the airport and the hotel was a lot nicer than others I had stayed in previously for the same cost.

The hotel is out dated and smoking will be found everywhere. There will always be a haggel to get a suitable room that doesn’t reek of disgusting smoke.

Weather was great and facilities were great too

To be honest with you, I do not think the real classification of this hotel is 5 stars hotel as mentioned in your website, because of so many things The restaurant buffet is very poor Cleanness should be better, especially for balcony I have suffered a lot from smoking smell in the lobby, it should be specific area for smoking and also non smoking rooms A lot of maintenance are in need especially for plumber, so there was leakage in water in bathroom which is unacceptable, and also a lot of damage were in furnitrure Again to be honest, the reception staff are very kind and helpful, I thank them in deep Sent from my Samsung Galaxy smartphone.

As a 5 stars hotel buffet variety should be better

Super clean. Great staff. Thank you to the staff that kept our room so nice go us.