Overall Ratings & Reviews Extended Stay America Suites Portland Scarborough

Was very nice and the staff was nice

Wished we could have got housekeeping during our stay.

My fiancé and I stayed here as we were visiting family in the Portland area. This place is not great. The tv did not work, the bed was very uneven it felt like someone had laid on on side for a long time. The air conditioning smelled dusty, and the toilet did not flush. It’s definitely in your budget if that’s what you’re going for but don’t expect anything good. We stayed in room 124 for reference

They were very accommodating and professional but there was food pieces in the hallway for days. :/

The room itself was super clean and a decent size. Lobby and hallways had a bad dog smell. All staff was super nice although it took a while to get help every time I went to the desk

Terrible experience, my vacation ruined, water dripping from bath ceiling at night, bathroom floor flooded with dirty water from top of it. No room service, they tried to provide other room but that was so dirt and smells like anything could not take breadth, only thing they told they can refund and stay free, family needed to move to another hotel

It was a great room. Much better than when we stayed in march.

It was a good place to stay for one night. I had a problem with the shower as the water never got warm.

The hotel stunk, the wifi keep cutting out. They only had snacks and coffee for breakfast. i stayed 3 days and not once did I get room service.

The elevator had garbage in it for a full 24hrs along with some liquid substance all throughly the lobby leading outside that also wasn't cleaned for a full 24hrs.

You get what you pay for. We chose this property because of its location and cost. Lesson learned. We had to wait *a while* for someone to come to the front desk to check us in. There were no plastic cups in the bathroom- I understand at an extended stay you can request items for the kitchenette- but there should be cups in the bathroom. The shower itself did not have hot water, the water pressure was low and it didn’t drain properly. The fan in the bathroom was chock full of lint and dirt. Just gruesome. The morning after showering, there was *still* water in the tub. The floor of the room looked like it hadn’t been swept. There was a drawer in the bureau that kept sliding open, (not outrageous - but awkwardly bothersome) and a bulb on the night stand lamp was out. Everything was nicked or scratched or dirt or missing. Felt like a post-apocalyptic getaway- complete with ‘we don’t care’ attitude. The cherry on the awful stay sundae was- there was no coffee left in the lobby with the ‘free breakfast ‘ when we checked out (9am).

Staff were very accommodating and nice! We enjoyed our stay here! Would definitely recommend!!

Great for travelers needing somewhat of a long term solution. Not the best for night shifters but none the less they do their best.

I was a bit disappointed in the condition of the room, although it was clean, there was no dishes, utensils or anything for use. In addition, the night stand had peeling on it

Not at all a clean facility. Smoke stained bathroom counter top. Hallway rug was dirty, debris all over the outside parking lot. People sleeping in their cars in parking lot. Went to leave this am and someone had thrown their clothes throughout the hallway. Room had a fuse panel hanging off the wall. Bed was comfortable.

Very nice place to stay if you need to stay long term and need a kitchen. The beds were extremely uncomfortable. If we didn’t need a full fridge and stove top I probably would’ve stayed somewhere else.

The hotel is very close to city center, and affordable price as well

This was the worst stay we’ve ever experienced in our entire lives! Dirty rags from previous customers in our room, old food on the floor, paying extra for our internet to work, getting a rollaway bed that looked like someone took a huge crap in the middle of! People pounding on doors all night! The only positive thing was the overworked older front counter woman. Who did her best to make things as well as she could! This place SUCKED!!!

From the minute we arrived, we knew it was a mistake. Lobby was dirty & unkept. Hallway carpets smelled like dogs & urine. Room they assigned already had an occupant. No other rooms available. Large orange 'condemned' sign on the room next to purs. We felt very unsafe. Promised to refund us the 5 days we paid for, never did. Had to dispute with credit card company.

We stay here once a month. Never a problem till this weekend. Mold in the shower curtain. Tv remote channel up &down button didn't work, snd tv adjustment was broken so it could be adusted for a different angle. Then some man tried to get me to help him while i was leaving this morning. Scary because i think he was staying there. He waited until my partner lert then approached my car.