Sandman Hotel & Suites Williams Lake

Explore Sandman Hotel & Suites Williams Lake
7.0
Pleasant
From 1,003 reviews
Cleanliness

6.8

Room Comfort

7.2

Service and Facilites

7.8

Traveler Reviews Sandman Hotel & Suites Williams Lake

Number of reviews per page
20
40
Top reviews
Belinda
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great rate the rooms were nice and clean even while they are doing renovations .
CAROLINE
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Your hotel is disgusting, dirty smells of smoke . Beds are old furniture looks as if it was found on the street and you should be closed.
Monica
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No mention of renovations at time of booking, work starting at 7am in rooms below, poor lighting in the hallways
Jason
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was under renovations, the staff were very apologetic for the inconvenience and put me in a newly renovated room. The room was clean and comfortable abd the staff were very helpful and friendly.
Kristy
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Outdated hotel. Booked my room 4+ months in advance and was called the day of check in and informed they overbooked the room I booked and that I would need to change my booking to two rooms for my family. Thankfully I argued and was able to be given the room I originally booked but someone else was made to shuffle their rooms.
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Donnamarie
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The main hotel and no elevator. It is being renovated, but the old section is in poor condition
Cameron
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Under renovation
Edna
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Place was under construction. Room was not finished. No shampoo. Wood on floors. Front staff were great.
Curtis best
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was ok, no pool was lame as reason i picked this hotel.
Karla
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Property was under renovations, but there was no notice in the booking site. Pool was closed and our hallway had no carpet, just old plywood floors. We nearly missed where our room was, the room number was written in pencil on the wall as the wall paper had been removed. Our room had no shampoo and conditioner and the coffee machine only worked if you turned on random light switches that were not connected to the plug in. Overall very disappointed, we have stayed at various sandman hotels and are usually pleased with our stays.
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Joel
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room smelled like cigarettes.. they were understaffed... a pipe burst so we werent able to check in on time. Pool was not open and hotel was under renovations all was information left out on booking or failed to acknowlege when we checked in. Smelled of natural.gas in the hallway, mentioned it to the staff.
Cheryl
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Front desk gal was compassionate with us while we were navigating a difficult time.
Janine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was ok. Liked the space, but it was run down and being on a floor that is clearly being renovated was a bit of a let down for the cost of the room. The carpets in the room were also really stained and dirty. Glad they are renovating as it really needs it.
Savana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was pretty dirty, walls and doors were visibly grimy, wallpaper taped on with clear tape, the bathroom smelt so bad we couldn't use it. When I called and asked the front desk if they had a pool he said yes they did, while I was there I asked what time it was open until and was told the pool was undermaintnence but they had one so he told the truth. Won't be staying there again.
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Christy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Not what I was expecting based on photos of the hotel. Wouldn’t recommend. Halls smelled old and so did the rooms. Not in good condition.
Darren
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was in rough shape, hot water didnt work and the shower was disgusting and clogged with debris in the shower head. staff rushing us to leave when i had asked the housekeeper for a bit of extra time to get packed up and out.
Nicole
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Unfortunately the pool was under maintenance and we couldn’t use it. and I specifically chose your hotel because it had a pool.
Andrew
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Bear up old apartment building.
Jaidyn
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The manager and staff were great very accommodating when extending stay and needing early check in!
Lupine
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Sandman was average hotel but had poor room service. I had to call one evening for coffee and towels and they were not brought that night and only replaced the towels the next day, no coffee was brought
Number of reviews per page
20
40