Hotel Santa Fe by Villa Group

Explore Hotel Santa Fe by Villa Group
7.6
Pleasant
From 572 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

7.4

Service and Facilites

8.2

Traveler Reviews Hotel Santa Fe by Villa Group

Number of reviews per page
20
40
Top reviews
Delma
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Santa Fe Centro in Los Cabos San Lucas was a good hotel could be cleaner, fresh painted, more wastebaskets through the property, drainage smelled so bad in our room it was nasty on the third night. Location was good close to the marina probably 10 minutes. The pizzeria in the corner was delicious and beautiful restaurant. The staff in the hotel were very helpful. The buffet was cheap and the same every day. We got tired of it. They should change it. The store in the premises was great! Hotel has a night security so we felt safe, are is safe too. Our room was cleaned up every day but the drainage smell was simply nasty. The staff should get paid more because they were amazing, we are thankful. We stayed 5 nights.
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Deisi Careli Mireles
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean. Friendly staff. And breakfast was good. There is a store there in the hotel.
Svetlana
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2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Do not recommend this hotel. Had a bad experience - the amenities listed here on Expedia do not match the reality.
Scott
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2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice property, but ethically, not an honest and trustworthy group to work with. I stayed here in June, and enjoyed my stay. I was running late upon departure, and didn’t have time to formally check out. I left at 6:00 am and left my key card in the room. Upon departing, I’d forgotten that I’d paid my deposit in cash. I reached out to the hotel that day and informed them of the situation. They said that was fun, I’d just need return in person to collect my deposit, which I agreed to. When I arrived to collect my deposit a few days later, I was told my deposit would not be returned due to their ‘abandonment’ clause, which was not explained to me upon check in or listed in their booking confirmation. I would not recommend this hotel, due to serious ethical issues and poor treatment of a paying guest that left the hotel several hours before checkout time and left the room in good condition
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Evelyn
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with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Todo muy bueno y bien atentos todos !
Ubaldo
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

My room was not ready 25 minutes after 3:00pm .
Elaine
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6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Called to request an airport shuttle and was told there wasn't one. The location is not in the best area but it is convenient and close to downtown. Not a fancy hotel at all. Was given a dirty room at first. There's no elevator so I had to carry my huge suitcase up 4 flights of stairs. The clean room I was given after was missing blankets/comforter. Definitely a spot where the locals stay. People and staff were friendly. Free breakfast was good which was pancakes, fruit, coffee, and orange juice. Convenient store on location. Wifi worked fine. Stayed on a Friday night and heard music all night/early morning from someplace closeby - didn't bother me but I could see how it could bother others. Pool looked clean but not that big.
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Jesús
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4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hot water doesn’t work.
Micheline
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Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room was old but clean. We had a corner unit so no view no window to speak of. Staff were wonderful and breakfast was delicious.
jeroen
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Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice clean hotel. If you looking for something easy and quick I would go to this place.
Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Loved the continental breakfast
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location away from the tourist areas in a more residential area. Tons of great local restaurants nearby and everything in walking distance! Loved our stay!
Soroush
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Could do a much better job in cleaning the room. There were many hairs in different places. No safe in the room to store your valuables.
Wangzhong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Reasonably priced stay, good value. The room was a bit small, but the hotel is centrally located, which was perfect since I know just enough spanish to be able to live "among the locals" versus overpaying for a beachfront resort. There's a pool in the center that is a little chilly, and breakfast is included everyday.
Gerald A
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This place came with value.
Kris
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Lovely room. Friendly staff. Nice little pool. Ours included breakfast!
Daymen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice clean friendly staff
Fernanda
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Nice
Dan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

There was no hot water. I fo not think it is a big ask for hot showers
Garry
icon-Business
Business
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Very clean and comfortable. Staff are very accommodating and helpful
Number of reviews per page
20
40