Rooms smell Noise Humidity

I booked The Taj for 5 star services, however i was disappointed how they handled communication where i ended up paying Rs 7000. If you need transportation services to or from hotel please take it carefully. When i brought this concern to hotel they mention they will bring this to their staff members and nothing has been reported yet. Not worth this place !!

Great breakfast choices. Clean rooms slightly tired. Comfy bed and lovely bedlinen. Club room staff friendly and helpful although service is very slow. Misinformation on check in. Checked id booked a car to airport three times during stay and got told yes yet when I attended reception at 0545 they weren’t aware of a specific booking which I had done 3 times. Very frustrating. Not up to the standards of other Taj hotels

Great breakfast Room clean but tired

Rooms are getting old. I have been staying at these property for many years and all my trips to Kolkata. But the rooms I have been originally given in Taj Club floor was very poor and old. The next day, I was shifted to the renovated room. But still the room and bathroom is not upto the Taj Standard. The Taj club was renovated as well but got smaller. Overall, my experience was not as par to many many previous experience

As always the service was fantastic and this is what sets the Taj apart. Staff really go out of the way to make your stay a great experience.

yup

Another great stay in a Taj property where staff delivers attentive service and makes your stay comfortable. Clean rooms, lovely facilities, great choice for breakfast. The hotel is walking distance from the Victoria memorial and the metro station on the blue line. It is however regrettable that maintenance falls behind in places which is unfortunately a let down in a hotel of its class.

Taj hospitality was bestowed upon us by every member of the staff. During check in Tanmoy

Very good welcome from Pratyasha They showed us our room and helped with package.

My parents recently spent ten days at the Taj Bengal and the experience was absolutely wonderful. The staff were incredibly kind and attentive, making them feel right at home. Highly recommend!

The Taj met all of my expectations and way beyond. From the Senior Manager to the Duty Manager Mrs Urva all was splendid. Chu at the spa is an incredible masseuse. I felt extremely relaxed. The gentleman Kishan who serves tea is so effulgent with his smile and loving attitude. I must say my favorite person was Birmal Darnal. He was so animated and made me feel so welcome. Shout out to the housekeeping staff and the restaurant. I love it hete

Very Goa service and friendly staff

A lovely, comfortable hotel with a very professional staff.

Excellent staff and great food

Convenient

Beautiful hotel, great breakfast. Extremely helpful staff, especially Bimal.

Very friendly and helpful staff. Excellent service in all areas. Particularly Vimal in conceige was very helpful in organising our daily transport to activities. He went out of his way to help and see that we were comfortable. Buffet food was excellent. Service was great. Enjoyed our stay. Highly recommended.

The facilities and staff were tops.

Easily one of the best hotels I have ever had the pleasure to stay at. Impeccable service and standards. We stayed at three hotels in Kolkata for our trip and this was the clear winner for us. The staff were very helpful and courteous and made us feel very welcome. Everyone from the concierge, house keeping, fnb services and the Taj club were so welcoming and accommodating. A shout out to Bimal, Kishan, Rajesh and the team we met in the Taj Club for their impeccable hospitality. There was a particular lady from the Taj Club that really stood out from the rest but unfortunately we didn't get her name. Defintiely would stay here again!