Overall Ratings & Reviews Extended Stay America Select Suites - Baton Rouge - Citiplace

I have been here before about a year ago and it has taken a turn. This is probably the worst hotel I’ve ever been in.

First off it is a bad smell in the walk way into the property. when you check in you find out that you have to pay $1.75 to exchange your towels if you want clean towels per each one. If you want any type of utensils or cookware that is stated is available inside the unit, you have to pay an additional $25 for each one. and return it when you’re done with no refund. Our bed was not made. It was still covered in plastic from where it was purchased. We had to make our own bed. The refrigerator was not plugged in and was warm so we had to wait for it to warm up before we could put any of our cold goods that we brought in off of our trip. The lamp shades were still covered in plastic and started to smell once we turned the lamps on and noticed that they had a plastic covering still on the lampshades. The floor was dirty. The shower was dirty. I will not ever stay here again a complete waste of my money.

Shady operations and upon complaint I was charged a fee for asking to cancel

It's home away from home for me always greeted with a warm welcome and smiling faces. Always willing and ready to accommodate our needs to the best of their abilities.

Room was dirty looking plus my tv didn’t work and at 6am in the morning some crackhead knocked on my room door looking for another crack head

This was absolutely the worst hotel I’ve ever been to. The room we had was dingy and damp. The Formica on the kitchenette counters was secured with clear box tape. The bathroom looked like it should be in an abandoned inner city project housing building. I asked my husband if I should request shower shoes. The TV was a 24 inch that the picture was going out on. I wouldn’t allow my friends to visit me there because I wouldn’t want to expose anyone to it. There was no closet but had closet mate wire shelves that were sticky and yellowing partially hanging in the corner of the room.

The guest service was great when we checked in and out, it just the room was not so good. We barely had towels, the bathroom didn't look to clean, and the room jad a funny smell

One bed was completely broken in our room. The wood supports inside the mattress were broken therefore it sagged on one side. The front desk was closed and locked when we left the next morning at 8:30 so we couldn’t report the bed issue. I don’t usually mind minor issues but will never stay there again. No staff presence at all.

I liked the area it was near jjj it

A great safe location. The room could use updating but the bed was comfortable and the service was great.

Picture are not true. This is an old hotel Bathrooms disgusting and the elevators and halls leading to room smelled like weed.

It’s like a home away from home

The property was clean

Last minute stay, the price was ok. The bed was not comfortable. The room didn’t have any complementary shampoo or conditioner and it so happed that day I didn’t bring my own!

Horrible hotel. Filthy. Elevator and stove not working

MADE TO PAY EXTRA FOR LINEN AND TOWELS. NO SOAP,KLENEX OR REMOTE IN ROOM

omg my room was nasty i was i sign to to rooms because of the conditions

Smelled like smoke and people walking in the hallway all times of night. Elevator sounded like the door was going to come off when closing. Table in room was very shaky and refrigerated doesn’t get cold.

Roaches in the room.!

Easy check in, comfortable room, and easy check-out