No pool side service

The location was great and so was the view, privacy of beach and drinks. We had so much fun! The only thing that could use much improvement was the food. There were always just a few items that were so delicious but most of the food was bland and not representative of good Mexican cuisine. I wish they would have kept it with just seafood and Mexican dishes.

Great place to stay you won’t regret it

Great views from our room but about 1 hour from the airport and beach was very small and not private. Whole family got food poisoning as well.

Everything was super Thanks for everything Speciall the staff of cafeteria 💯 Recommended

The buffet could of been better. The staff needs to be more friendly. My room was nice and clean.

Very nice place to stay

The resort was very clean, staff were helpful and accommodating. The food at all the restaurants and buffet was amazing. The entertainment staff Fernando and Maria are the best. Nightly entertainment would be better if we could understand all of what was being said. But still had a wonderful time. LOVED IT!!

Had a nice family vacation with the kids. Highly recommend Premium level when booking. We also did a couples massage and the kids enjoyed the game room, shows, and activities on the beach with the Barcy kids club. We also did snorkeling and cliff diving, and enjoyed time on a private beach thanks to the locals on the boat.

Pros: The resort (room) werr really clean and well maintained. The view of the beach (sunset) was beautiful and the view of the green mountains. The daily night live shows are a very nice touch. The daily pool side activities for adults and kids were fun, the staff were nice and helpful. The kid pool plus the slide was fun for my 6 year old. She definitely enjoyed it. Cons: very far out from airport (45-50 ish mins) and malecon (20-25ish mins), Pool bar/ music/ pool waterfall and kid slide water turns off at 6 (technically 10 minutes before), if you want to keep enjoying the pool after the pool bar closes down you have to be pat dry (not dripping water) or the inside bar will tell you to go out and get dry, my husband got food poisoning on the last night there (ceviche). Overall not a bad stay but i will definitely seek closer resort.

It was all good, great place to stay!!!

We loved the kids club! Carlos was amazing and kind. The view was wonderful and the beach access was great. Staff was helpful when it came to transportation. The front desk seemed to be confused multiple times. Maybe it was a mix up between Expedia and their booking system, but I did not find the front desk to be very helpful. The food was ok. For an all inclusive resort, it could have been much better. My kids were slightly upset that they were not allowed in the hot tub AT ALL even with an adult in there with them. Having a giant pool with hot tub for adults only and then a separate pool with a hot tub that kids still aren't allowed to use was slightly ridiculous. It wasn't even that warm. Staff did try to accommodate my broken Spanish, so I was happy with that. Would still recommend, but expect mediocre food and small amenities.

This review is hard to write. This hotel had some amazing things about it and some not so amazing things. Let’s start off with the good- I love the resort is small. We went with a big group of people, and we could always find each other. The beach is amazing. The jungle view is stunning. Having a two bedroom and two bathroom unit with children is hard to beat. There were so many activities and programming for the kids. The swim up bar was a blast and the shows in the evening were fabulous. Buttttt the food was not so great. They only allowed six people per reservation and we had a group of over 20. I will say that they did a great job accommodating us, but it seems silly when the restaurant is half empty that they couldn’t just take us all at the same time. The food wasn’t the best although it wasn’t the worst. There were some things that were good especially the ice cream and ice cream cones. Two big complaints- they started to play loud music at the outside bar at 10:30pm at night until after 11 PM and it woke us up multiple nights. Also quite a bit of our group got sick. I don’t think it was food poisoning. I have a feeling it was something to do with the water. Overall, we had an amazing time and have a memorable trip!

We have been to Barceló twice and each time is phenomenal. The staff is so attentive and goes above and beyond. The bartenders are amazing and this place is a lot of fun for an adults only or family trip. This resort is about 20 minutes south of the romantic zone. This resort does not have tons of in-house entertainment BUT it is so budget friendly that you’ll can and SHOULD go into town and explore, and book with Vallarta Adventures, or other local excursions. Despite what others say, the food is pretty good for an all inclusive and the dinner buffet menu changes each night to different themed food. Book a trip here!

I am being generous giving them 2 stars. Truthfully the second star is for the few smiling faces we were met with on our 1 week stay. The rooms are clean and the overall hotel is nice but for it being a “all inclusive resort” they truly lack on alot of things. After 11:30 there is no where to grab a quick snack everything shuts down. The food selection is very limited to mostly popular vallarta dishes. There at 3 additional restaurants that you must make a reservation for but they are first come for serve and they are closed on certain days. Secondly most of the staff is rude aren’t very helpful. You can relax by the adults only pool but you’ll have to wait for someone to walk by before you can get a drink or go to the other pool where the swim up bar is. They have an arcade room that you have to pay to use. 1 hour play on pool table will cost you $100 pesos. We had several waiters at the buffet that were great, as well as the waiter at the steak house.The late night shows are great!But most pleasant experience was getting off the resort into an uber and into the city. If you are looking to relax and enjoy yourself this wouldn’t never be my first choice.We wanted a change away from Cancun for our honey moon and unfortunately wasn’t great but we made the most of it!

Todo estuvo súper bien ! Volvería al mismo lugar sin duda

Food is almost the same everyday

Wonderful trip, great staff, easy to use amenities. Loved the resort.

Our stay at this all-inclusive resort was truly magical. The food was delicious, the views were breathtaking, and every moment was enjoyable. We had an amazing time and created memories that will last a lifetime.

The staff was excellent and provided great service throughout our stay. Unfortunately, both my daughter and I experienced food poisoning, which significantly impacted our vacation. As a result, we were unable to fully enjoy our time away, making what should have been a memorable trip a very disappointing experience. We wanted to bring this matter to your attention and hope it can be investigated to help prevent similar situations for future guests. Thank you for your time and consideration.