Overall Ratings & Reviews Island Grand at TradeWinds

Had a beautiful time !!! Resort is incredible !!

I was in love! What is there bad to say? My arrival was welcoming and warm! My room was cool. There are SO MANY THINGS TO DO! There are ducks, fish, crabs, squirrels! Benches for coffee! A spot for dogs!!!!! Kids can party like they own that place! Every person and staff member I encountered was extremely helpful and kind! I loved watching all the families spend time together! All the cabanas and hammocks! Those rocked big time at night while relaxing and listening to live music!

Having stayed at TradeWinds now for years, we were disappointed in the condition of the property. We understand the need to open the property after the storms last year, but it is obvious someone is asleep at the wheel, as to how the property presents itself. The amount of weed growth and trash surrounding the beach facing side of the property is a lack of commitment by management. We also had maintenance work on our AC three times, before fixing the problem. Disappointing and may be out last time!

Great family-friendly trip, tons of activities for kids. Our kids even made friends while doing the slide all day and some of the pool competitions. The food and bars were solid. Rooms were a bit out dated and could use a deep clean (under beds were pretty dusty and gross) but were otherwise comfortable. We stayed in a 2br suite with three adults and two kids and it was plenty of space. They could do a little better providing more guidance and direction about the beach activities and set up. Took a bit to figure out which amenities were included and what was extra, but once we got settled it was such a fun day! Would definitely return!

I stayed at TradeWinds 30 years ago and have such fond memories of that visit—it’s where I met my soon-to-be in-laws. Unfortunately, returning this time felt like stepping into a sad shadow of what used to be a vibrant, welcoming resort. The room we were given had a lingering, unpleasant smell—like old dates or something sour left to sit. The patio door wouldn’t open, so we couldn’t even enjoy the fresh air or step outside. The bathroom ceiling was so low I felt claustrophobic, and the fridge didn’t work at all. Sleeping was a challenge with hard beds, flat cheap pillows, and itchy sheets. Services were minimal, and the beach chairs are no longer the plush blue-cushioned ones from the past—just flimsy, uncomfortable plastic. The lobby was bare and lifeless, almost like a funeral home. To top it off, 70s love ballads played on a loop, adding to the odd, depressing atmosphere. The paddle boats were coated in green scum, the Pepsi was flat every time, and the breakfast was cold. The hot tubs were tiny and uninviting, and the public restrooms were dirty and poorly maintained. I came hoping to relive a beautiful memory, but what I found was a tired, neglected resort that’s lost all the charm it once had. I won’t be coming back. TradeWinds is sadly no longer what it used to be.

Very dated property with amenities geared more toward children. They nickel and dime you for everything including where you sit on the beach. I will not come back.

Staff were uninformed of changes to on-property restaurant hours over a holiday weekend. Within minutes of arriving, we were told 3 different restaurants were open. When we walked to each, one had just closed, one wasn't open for another hour, and one hadn't opened at all that day. Got to room and fridge was warm and door wouldn't shut. Called front desk, who said they'd send somebody right up. Nobody ever came, so I fixed myself. Following morning, coffee maker wouldn't turn on. Maintenance showed up for that- circuit had tripped. Later that day, maintenance came to change out a balcony light (we didn't request this, and were ok with the change... they do it for the turtles). However, when they left, they LEFT OUR ROOM DOOR PROPPED OPEN. We would never have known, but my wife ran back to the room for something we had forgotten, and the maid told her that our door was open when she arrived to clean (it was being held open by the swing bar door latch being swung between the door and the door frame). Nothing was stolen, but in 30+ years, I have never had hotel staff leave a hotel door open and/or unlocked. That was the first 24 hours. Tried the Italian place for supper, and was seated at a table that rocked so bad, the glass stemware never would have survived the meal. Full disclosure: I slid the table a bit because there was an AC vent directly above the table that was leaking water ON OUR TABLE. We left. Our elevators only worked 3 of 5 days we were there. Never again.

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Excelent place to stay and many things to do, amazing beach as well

Very dated

Great stay. The place is very nice for a relaxing vacation. Lots of things to do

Judy from housekeeping, Kevin and Cathy from the front bar were all excellent

Unable to access Rum Fish Amenities because it was too far to walk.

They are stil in hurricane recovery mode.

I can't wait for everything to be fixed from the storms . I'll definately come back when it is complete .

Average nothing special

Beautiful location

Very dated, no umbrellas by the pools. Pools are tiny. Hard to get a server while on the beach. Can't use cash. Manager and front desk were not friendly or helpful when we had a couple issues arise. Server never delivered food, but we were charged for it and had to argue with the server we never received the food. Had a fight outside our room where police were called (screaming and scuffle which scared our kids)...fire alarm went off and had to leave...had no wifi for the duration of our stay, called front desk and were told they couldnt do anything about it-seemed annoyed by the call. The manager would not give anything off and was very unapologetic. Would never come back. Beach is beautiful, but "resort" was awful. Absolutely not worth the $$. Staff was not friendly or helpful. Stay someplace else.

Great amenities! Staff were great, location was perfect. Lots to do on the property. Will definitely return :)

Beautiful beach scenery! Gorgeous view from our ocean front room!