Overall Ratings & Reviews Extended Stay America Suites Rochester North

The property is an extended stay so it has a small kitchen but there were no dishes, pans, flatware or any other eating or cooking utensils. The furniture was falling apart and the room was so small that there wasn't even room to change my mind! Don't waste your money here.

There was only one safe exit for handicap people and even that was not kept up with salt when it was slick outside. The burners in the room didn't work properly. I highly doubt that we would stay there again, especially for any length of time.

It’s average hotel so for the price it was fine

The elevator smelled like weed and the rooms need an update, dressers and tables were chipping and paint. Overall, though, it wasn’t a bad stay and was affordable.

This hotel fit my needs. Staff were friendly and accommodating. Thank you!

Staff have been very nice and there are many food option nearby plus a target

Just a nice standard place to stay kitchenette was handy

They had roaches in the rooms

I like here

Close to shopping marketplace center and so many different places to eat that are nearby.

At 3 in the morning a woman with a key card to our room attempted to open the door and called out "Housekeeping". The bolt and clip were on so she was unable to come in. Reported to management in morning and was told "sorry, we'll look into it".

The young ladt Tia is a very kind and courteous employee, She goes above and beyond to serve her guests. She deserves an award for her service at night or whenever she works.

Walkable to so many unique shops, I got my haircuts 😉

Amazing

Perfect for the price!

The Wi-Fi didn’t work and I was in town for a surgery. I needed wi-fi to be able to work after my surgery and to stay up to date on my online meetings. Talked with the lady at the front desk who told me she couldn’t do anything about it. Place also smelled like weed smoke. Canceled my room and went elsewhere. Expected more from this place.

Perfect for the value

Loved the kithenette. Up for radiation and chemo so very nice to have that and bigger fridge

I didn’t realize that extended stays are different than other hotels. They don’t provide an ice machine or blow dryers and the breakfast they provide is very, very limited. The outside of the building needed repair and the carpet inside seemed dirty. On a positive note, the staff was very friendly.

Awesome