Great central location

Great

Very nice

Quiet property out of the city center. Would be much better if spa was open.

Most beautiful hotel around Krakow. perfect location and if you looking to relax - this is the place to be.

Amazing spa in the basement (6 different kinds of sauna and pool). Very helpful staff. Breakfast was excellent and the garden area was beautiful. Very easy to organize cheap taxis to the center.

Breakfast food selection was great but most fresh items were not covered which resulted in multiple flies sitting on food. The hotel is very comfortable but some areas look like they could use refurbishment, especially carpets. Gym equipment a bit outdated and squeeky. Very nice and well maintained garden behind the hotel.

Located far away from the city center with not much around it and nothing to walk to. My other issue probably varies by room but in my room it was difficult to use the toilet in the bathroom because a sink counter extended too far directly in front of it.

It was very good. Service in restaurant in the morning is wanting.

7km outside of Krakov, 25 to 30zl in a taxi to the centre. If you are happy with that then this is a good choice. Biggest downside to the hotel was the bar costs. A large beer costs (24zl) more than double what you will pay in the centre of Krakov (12zl).

Close and inexpensive uber ride to the city centre, walking distance to Bronowice mall. Everything you need is easily accessible and the service at this hotel is fantastic and accommodating. The grounds are beautiful and quiet. WiFi was also very fast. However, I would not recommend eating there, as food was very expensive.

The service in the hotel was excellent, quick check in, accurate information about the facilities and the great city of Krakow. Although the hotel is not in the city center the area is really nice and calm.

Big family room. Excellent. Would recommend

I needed a hotel close to Krakow airport and this one looked the best based on star rating. Don't believe it! This place is at best a 3 star. It feels like one of those places that maybe in the 70s was up to standards but since then has never really been updated. Old fashioned, small rooms, bathroom you can't swing a cat in. Very confusing carpark ticketing system. And the restaurant... hmmm, similar atmosphere as the one from The Shining... If you're looking for a good, up-to-date, 5 star hotel, give this one a (big) miss.

Great hotel with clean rooms, good breakfast. Staff was very friendly and helpful. We tour old square (a short taxi ride take you there) and Auschwitz. We booked a famiy room and had two rooms connected to each other. Perfect for family.

We stay three days, very friendly. I would recommend this hotel to everyone, specially if you have a family. The pool the restaurants security excellent.

Lobby old and not air conditioned. Staff not friendly. Went to room, very perfumed and had acute asthmatic attack with laryngeal edema. Couldn't breathe or speak. Had to go outside and take inhalers and asthma medication. My husband asked for another room, but was told that it was the cleaning supplies that contained the fragrance and that all rooms had the same smell. Hotel wouldn't give a refund. Front staff said that the manager would e-mail me the next day, but I never received an e-mail. Finally Hotels.com gave me a refund.

Ok hotel a bit out of town tho .

We were disappointed from the start. The staff was exceptionally helpful and friendly and we could see that they were trying to be a four or five star hotel. But when we went to the restaurant for dinner the food was expensive and not very good. It was served to us cold. We didn't want to bother having them take it back so that is on us. When we tried to check out it took about 20 minutes because the restaurant hadn't put our dinner on the computer to charge us. It was frustrating. We will not go back. Sorry.

Very nice ground. Wish there was a swimming pool. The restaurant had a limited number of items but they were pretty good, some items too pricey.