It was a lovely hotel with big room and a desk ideal to work on. The lounge area downstairs ws a nice are to relax in after a long day offering nicce cocktails.

Excellent room quantity and cleanliness with amazing staff.

I had a very good stay at this hotel. The staff were helpful, the breakfast buffet was delicious, and I really enjoyed the hot sauna.

I cannot fault this hotel at all. The service was professional and impeccable. The staff were courteous and professional.. reception was lovely. Breakfast was amazing The fitness cenre was fantastic. The bar staff were great. I want to thank gabriella sebastian and andrei and the bar manager Klaudi in particular Ive been in a lot of hotels in the world and frankly this is one of the best in Waraw. Management should ve proud of their staff for whatever directivex they gave it waz truly an amazing experience for me. Thank you and please thank your staff.

The hotel is looking a little bit tired. Staff is friendly.

It had everything I needed for a healthy and comfortable stay. Loved the pool and fitness spa. Very convenient to the no 19 tram fir a 7 minute ride into the city center. I would definitely return.

Interior little bit tired.

It was beautifully clean and well Decorated

Good customer service, clean hotel, facilities somewhat dated. Breakfast decent but room for improvement as compared to other 5 star properties in Warsaw.

Not much to do around the property but the service was brilliant except, the breakfast was very good, the pool facilities were amazing, the steam room and jacuzzi was not working though and we did not use the gym. The room was very tidy, very spacious and the bed was very comfortable. It was handy having an iron and ironing board in the wardrobe and the safe was easy to use. The only issue we had was at check in, we arrived just after 1500 and they said we had no room available just yet, we had to wait 45 minutes for our room.

Very nice hotel conveniently located next to Lazienki Park. Beautiful wellness area with pool, gym and sauna. The only bad part is that pillows were very flat.

Paid 85PLN for breakfast [1], but then was told there was nowhere to sit. Had to request refund to get allocated a seat Was then asked to pay extra for oat milk coffee even though its included in the restaurant. Bread and croissant trays were empty and not replenished. Breakfast in lobby is not as good as breakfast in the bar. No response from management to written complaint on this. Much better options in Warsaw.

I booked a twin room way in advance just to be told at the check-in that I will be staying in a king room. I said a few times to the receptionists Aren (as far as I remember) that this is not acceptable and I order a twin room a reason and it was not down to him to change my reservation. He was pretending for a few minutes to be dealing with that at the end he offered a additional smaller bed to be delivered to my room and guessed what it was not delivered at all! He also told me at the check-in that my reservation was paid for and I said to him twice that I was not, he persisted to claim that is was, and orcours it was not and I had to pay for it when I was checking out whichbwas very stressful as my Uber was already waiting for me outside and I was running out of time. The shower (the small shower head with hose) in the bathroom wasn't working. The there are no plug sockets at the bedside, so you cannot have your phone on the bedside table if you need to charge it. The carper needs either a good cleaning or replacing. For a 5 star hotel the staff really lacks skills and also although it might be controversial it would be nice if the hotel considered that the Polish guests wouldn't mind to be talked to in Polish language by the restaurant staff, no everyone wants or can speak English! If you hire someone a basic level of Polish should be a must, this should be more important than cheaper labour! Overall this hotel need an upgrade, I won't stay there again, it is a 3* hotel.

Exceeded my expectations. Spacious room, comfortable bed, nice bathroom. Location is not central, but trams and buses run frequently and take you to any part of the city within about 15 minutes. Tickets can be purchased through the jakdojade app, but require the nuisance step of first depositing at least a minimum amount -- roughly equivalent to 6–8 rides -- into a prepaid "wallet". These tickets need to be validated through the QR codes on buses and trams. I liked the bistro cross the road and the Krym restaurant a few minutes away. Gorgeous parks right at the hotel. One caveat: my room was facing the back and was quiet, especially with the window closed; rooms on the opposite side face a major intersection and might be noisier.

Great location and convenient for a nice walk in the nearby park to relax. Nice quiet hotel, food was good and staff very helpful. Would use this hotel again.

It was a 5-star hotel, but the service wasn’t particularly friendly. However, the price was reasonable, and the facilities were good for the price.

Amazing stay and staff were just incredible. Beautiful rooms and very comfortable

Nice hotel, kind staff. Pool was packed at night, not enough chairs

Great location, near beautiful park. Staff very friendly and helpful. Breakfast was tasty and plenty to chose from.

3 Days of rest. Nice break