Loved our stay here. The free breakfast was wonderful, the staff was very friendly and helpful, and the location was within walking distance of everything we wanted to see/visit. Our room was very clean, spacious, and comfortable. Amazing bathroom/shower. We were there at the end of March/early April, and it was pretty cold outside, so the air conditioner could not be turned on/used during our stay. The room did get quite hot at night, and we were unable to open the window because we were on the ground floor, and opening the one large window would have left our room fully open to the garden outside for anyone passing by to see and get in. I would think rooms on higher floors could open their windows and cool down the room well enough to make it comfortable. Overall we loved our stay and would book this hotel again.

Array of options for breakfast using good ingredients

Everything about our stay was excellent—we truly had no complaints. The hotel is on a quiet street yet just a short walk from all the main sights, which made the location ideal. The staff were outstanding. Alessandro gave us a detailed history of the hotel and the Medici family when we asked, and his knowledge and passion really stood out. The front desk team was also incredibly helpful, assisting us with printing some important documents we needed. I would recommend this location to any traveller

Hotel location in great walking distance from train station. Included breakfast was awesome every morning in the hotel garden. Anna was so helpful and attentive at breakfast. Alazne, Judith, and Marellena were so helpful at the front desk. Alessandro was an awesome bartender who served us our complimentary drinks. He even gave us a history of the Hotel, while we were the only ones at the bar. Will recommend and return.

We had a wonderful stay, loved the balcony to sit out and relax. All the staff were very helpful, calling taxis, finding lost sunglasses etc! 😊 Breakfast was excellent, definitely recommend staying here, rooms were quiet but still very walkable to everything.

This was one of the nicest places we stayed of the 5 hotels during our trip to Italy. They have a wonderful breakfast, very comfortable room, the front desk staff was extremely helpful. Would recommend if you are staying in Florence without hesitation.

A lovely stay at the Orto De Medici Hotel with my daughter. On arrival the staff were very helpful including the breakfast staff and bar staff. Room and hotel was very clean and comfortable. Would definitely stay here again. We were gifted a lovely bottle of sparkling wine in the room to enjoy on arrival and balcony room.

Excelente hotel para corta estancia, muy buena opción si deseas estar cerca del centro de la ciudad. Excelente ubicación y el personal del hotel es muy bueno y amable. El hotel no es 5 estrellas en condiciones de infraestructura pero sus amenidades están muy bien cuidadas.

Beautiful junior suite and wonderful, friendly service throughout. Would definitely return.

No robe in room. Also would have expected breakfast to be somewhat better for a quality hotel - same choice everyday and the scrambled eggs are so overcooked every time.

Beautiful hotel with delicious breakfast (hot and cold options available). Amazing staff that made our trip so enjoyable (nice surprise with bottle of wine!). Walkable to all sights in Florence and very close to the airport shuttle so don’t need to drag luggage around the cobblestone streets. Would recommend this hotel!

Kind staff and a great value! We appreciated the staff sharing the historical significance and restoration of the building, in addition to the nice service. The hotel is within easy walking distance of major points of interest. Spacious showers and clean rooms.

Excellent hotel!! Will stay again!

Great hotel experience overall, staff were very accommodating and the rooms were top notch

The room was amazing and much bigger than we expected. We could see the top of the Duomo as well as the gardens. The staff was all incredibly nice. Breakfast was so incredibly good with lots of choices.

El menú del desayuno súper fresco, variado y de excelente calidad todo. Las personas que trabajan en el bufet muy agradables y atentas.

The hotel was beautiful and the perfect place to stay in Florence. We loved our stay there. Close to everything but away from the crowds.

Nice place, clean and centrally located

From the moment we arrived, Alazne was right there, along with the other staff member, but Alazne was front and center providing what would make a 5-star hotel blush in comparison. She jumped at every opportunity to make sure we had the BEST experience possible. That continued throughout our visit, enough that we would consider just coming back to Italy to stay there under her care! She got us entry to a difficult to get museum, provided dinner choices and our room was immaculate and we felt like a king and queen. Bravo Alazne and the staff at the Orto de Medici hotel for a royal experience that will make Florence (Firenze) a highlight of our travels forever! Bravisimo!

Beautiful hotel. We felt very welcomed with a bottle of prosecco and drink in the library. Staff were knowledgeable and helpful. They had some excellent recommendations for restaurants and activities.