Nice place very walkable!

Este hotel no lo han remodelado en décadas las toallas están en terrible estado sus instalaciones no la han remodelados en décadas el personal no es amable la ubicación del hotel es buena la limpieza es aceptable

I liked the restaurant connected to the hotel. Personnel was very friendly and helpful.

La limpieza y el personal muy bueno

El personal no podría ser más amable pero los baños agradecerían una remodelación.

El edificio es viejo pero no por eso debería estar sucio El rodapié de la cama está sucio tenía una gran mancha de suciedad y la regadera estaba llena de cabellos, moho y la cortina está llena como de un dulce las toallas tenían mal olor.

Me encanto el restaurant. La recamara super limpia

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Las toallas de baño viejas , sinceramente por el precio de la habitación deberían de cambiarlas

Amazing everything great location

I would not recommended it! Location is hard to find. Parking isn’t good! We didn’t enjoy it!

Nice staff, older building

Staff was responsive, housekeeping was very very attentive and polite. The room was clean and the location was perfect for a relaxed stay in Mexico city. All the things you need at walking distance and plenty of dining options for all types of budgets. It's true what they say about the AC though, the room was warm and it wasn't possible to regulate the temperature. The AC system is LOUD and dated, you can get used to how noisy it is, at least I did, but it'll be a problem if you're noise sensitive at night.

We arrived exactly at the scheduled check-in time (3:00 PM), but we were not allowed to check in because we were told the rooms were not ready. We waited for more than an hour, and when I asked again, I was told to keep waiting as the rooms were still not ready. I explained that I had an event and that it didn’t feel fair since my reservation and the app clearly stated check-in was at 3:00 PM and that time was not being respected. The young receptionist who assisted us responded in a rude manner and mentioned that the rooms were “subject to availability,” which made it seem like my reservation was not even guaranteed. Later, another staff member helped us and finally provided the room, but overall the service experience was poor.

El escalon del baño en piso 7 es muy malo casi me caigo varias veces.

Good Stay

Clean room, great location and amazing customer service.

Good room. TV set badly placed, sound deficient

Always a good experience

At first they put me in a room where I could hear all my neighbors, so I asked to be moved and they placed me in another wing that was much more quiet. The internet was soso, and the room was small, but clean, and had everything I needed. There is no coffee maker or fridge in the room, so I had to improvise, but overall it was fine. Overall I don’t believe the hotel deserves more than 3 stars, but it’s very well located and has lots of restaurants, shops, and cafes around. Close to the Angel of Freedom, from where tour buses go everywhere.