Overall Ratings & Reviews Fairfield Inn & Suites Odessa

Dirty washcloth from previous guest hanging on shower curtain rod.

It would have been great if there was facial tissue in the dispenser, an alarm clock, and extra pillows in the closet. Those are things we wouldnt expect to have to call room service for. They should be in the room already.

The staff was kind. The room was clean and ready and they respected my do not disturb sign. I needed help with WiFi and they went above and beyond. The breakfast was quite nice. I would stay here again.

Lobby area was uninviting. Had a weird charge that was never authorized for 3.00 and never removed. We stay at a lot of Marriot properties. This is one of my lease favorite besides Corpus Christi.

The halls smelt weird. When we were heading up to our room from the bottom floor to the 3rd floor, the elevator door stopped on us while opening. We squeezed through the doors to get out. The toilet was super little. It was like an elementary sized toilet and when you have a husband 6 ft, he isn’t happy about that. The air conditioner vent had old bugs and debris in it, i was grossed out. The bed wasn’t too bad, we slept good. It was just those other little things that kill it.

Excellent

This hotel is in need of a remodel and cleaning was poor. Staff at check-in was courteous and friendly. Faucet leaked, refrigerator made a noise, toilet was dirty, counterop had water stains. I did not notify the staff because we checked in quickly and had a child to get to sleep.

Nice and clean. Comfortable beds. Temperature control is good. But the bathroom sink clotted up. Drained very slowly. Also, the structural strength of the floor is weak. It creaked and thumped every step the upstairs guest took.

Air stopped working, microwave didn't work. Room was clean though and beds were comfortable

Check-in was super easy! Great service provided! Room was nice & clean. Breakfast was decent with several options. I will definitely stay here again!

Clean and well kept.

Very clean

I loved the customer service from all employees. Everyone was amazing and helpful. I slept like a baby. The only thing that was iffy was the swimming pool. You can tell it hadn't been clean in a while but we were so hot we jumped in and had fun.

The staff was very friendly and room was nice for the couple of nights we were there. My only complaints were the breakfast was terrible every morning and the laundry was out of order our entire stay which was inconvenient.

Room clean. Friendly staff

Was very comfortable for the night I stayed. Easy check in and they accommodated my friend and I so we could be on the same floor and right across from each other. Many choices for food and shopping very close by.

Just a place to stay because of a meeting. Nothing fancy. Wouldn’t go there again.

Staff was friendly and courteous. Beds comfortable. Room clean. Only thing I would change is the breakfast. It's good but the same thing for a week.

Gym color on wall was uncomfortable…needs to be painted a color that is welcoming to wellness and exercising …

I booked a stay at this Hotel and arrived to find out it does not have a working elevator. It has been out of operation for sometime yet they continue to book without informing guest of the issue.