Segovia Regency Hotel

Explore Segovia Regency Hotel
8.4
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

7.8

Service and Facilites

8.6

Traveler Reviews Segovia Regency Hotel

Number of reviews per page
20
40
Top reviews
Chao
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Considering the price and location, I was initially willing to overlook minor issues. However, this experience raised serious safety concerns that I feel obligated to share. When I woke up in the morning, I noticed that the security latch on my door was in a different position from how I had left it. After checking carefully, it appeared that the door lock had been opened. I am certain that I locked the door the night before. Even if I hadn’t (which I did), I would never leave the security latch in that position — I always secure it flat. To double-check, I recreated the situation myself. After locking the latch securely and attempting to open the door from inside, I closed it again. The latch ended up in the exact same position as I found it in the morning. I reported this to the front desk and asked about reviewing the security footage. I was told that there was no footage available, and then that only the manager could access it. I was informed the manager would not be available until the next day, after my check-out. What concerns me most is the lack of clear communication and urgency regarding a potential safety issue. For this price and area, the hotel may seem like a reasonable option, but I strongly encourage future guests to ensure their security latch is properly engaged and to remain cautious.
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Kim Edward
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For the price this is a very good hotel, well maintained and a handy location near subway and buses.
Arturo
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good price quality relation
Liora
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean rooms. Close to center. I asked for a quiet room, and i got it . Check in is a bit slow. They can use some art on the bare walls
Fabio
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room well appointed although old fashioned. Everything functional and staff very helpful. Price did not include breakfast, staff at the restaurant not very kind
Peter
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was cheap which is good but the furnishings were really bad and it smelled terrible.
Robert
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location and very friendly staff
William
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

room on noisy street staff not very helpful elevator dropped a few feet and left us couple feet from floor after forcing doors open.
sergio
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Check in receptionist was rude. Room as expected,needs renovation but not bad for price. Hotel location very centric.
Lorena
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, close to everything I need.
Peter
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Este hotel es una posilga total. El cuarto no es seguro: los enchufes hacen corto circuito, la ventana está rota y no cierra, entra el frío y todo el ruido de la noche. El baño es asqueroso, las camas y toallas están sucias, la alfombra manchada y las luces viejas y polvosas. Nada se parece a las fotos. El hotel está viejo, sucio y el servicio es horrible. No vengan a este lugar, es una muy mala experiencia garantizada.
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Jose
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, close to everything you need.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

great stay, awesome location, friendly staff
Herlindo
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close to zona rosa, so that'sawesome
John Richard
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

An odor in the room
Melvin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Just ok for price. Old rooms... sheets need tk be changed... noicy rooms in floor 1 2 and 3... uoi get what you pay
Adan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

the room was clean, the amenities were on point, but the street facing room was loud, windows do not mute outside noise.
Merrill
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, location, quiet staff is better, price
russell
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

spacious room very central
Jason
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40