Great National South Court Hotel

Explore Great National South Court Hotel
8.2
Very Good
From 643 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.0

Service and Facilites

8.4

Traveler Reviews Great National South Court Hotel

Number of reviews per page
20
40
Top reviews
Martin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lively bar, great bar staff. Excellent breakfast
James
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Main complaint was slow service in the restaurant and the plugs in the room went out for a while. It was eventually fixed my staff.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

While the hotel could use some renovations and modernization, the staff were lovely and little touches in the room, like mini boxed chocolates, make up for what is lacking. There are two restaurant options attached to the hotel, one of which provides a great breakfast spread as part of your stay. A good, humble find of a hotel.
Read More
Viola
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great having the option for three beds in one room - thank you!
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice property
Mrs Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was excellent for Disability awareness. The breakfasts were delicious including the omelettes. The staff from receptionist to breakfast servers were kind and very helpful. Nothing was too much trouble or time consuming. I would happily stay there again after spending 6 consecutive nights there. My only concern was lack of air conditioning but we were having a heat wave. 😊. Thank you all 😊🌹👏
Read More
sean
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very easy to park, in a quiet area with professional staff.
Andy
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good hotel, clean and tidy. Comfortable bed.
greg
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice hotel,
Simon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff here were excellent, both helpful & polite. The building is a little tired, but functional.
Paul
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I arrived late after work and being on the road for a few hours. I had missed the cutoff for barfood by a few minutes but reception called them and placed an order for me which was ready at the bar 10 mins later. Check in was fast and efficient with very friendly and polite staff. Room was clean but the heating was overpowering and I had to turn off the radiator. The bathroom was clean and my only single complaint was the shower head as the water flow was poor and the nozzles could probably do with a clean to free the flow. Breakfast was a buffet style and the food was good and hot. I had dinner on my second nights stay and it was lovely. There was plenty of choice. Overall I was very happy with my stay.
Read More
Amit
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

This was one of the worst hotel experiences I’ve ever had. The room was extremely hot and the radiator valve for the heating system was broken so I couldn’t shut it off. I spoke to the front desk regarding moving to another room but I was told there was only one other room left. I was traveling with my wife and 8 month old baby. The only other room available was right next to the one I was in. I was given the keys to that room to check and it too had a broken valve so the heater was on. No resolution was offered other than a small table fan which I had to wait 20 minutes to get. The fan didn’t really help because it was still hot in the room. It appears to me that the heater not turning off was a known issue because the manager didn’t come in to the room to check it out to confirm the issue. They didn’t send maintenance to even look at it. To top it all, the pictures on their website do not reflect the actual condition of the rooms. The rooms are extremely old and the bathroom looks poorly maintained. For instance there was parts of the caulking missing along the sink and tub.
Read More
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent hotel, good value, and breakfast!
Anthony
icon-Business
Business
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The food there is great, plenty of options. Tte WiFi is terrible, browsing only, not great if you had any work to do, or wanted to stream any videos. The gym is in dire need of an upgrade, even just an extra treadmill, and a chest press bench would be a huge improvement. Parking is great, plenty of space. The room key cards are constantly being wiped, meaning you have to walk back doemwn to reception to reactivate them, very frustrating. Kept separate from the phone, doesn't make a difference, they still need redoing regularly.
Read More
Tayfun
icon-Business
Business
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Friendly staff and spacious rooms.
Anthony
icon-Business
Business
6.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The rooms are pretty good, a bit of a musty smell on the ones on the 3rd floor. The gym could use a major upgrade, pretty poor. The food is very good, good options, and fairly reasonable.
Derek
icon-Business
Business
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Very friendly staff and very polite
Caroline
icon-with Children
with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Nice
Fernando
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

**Hotel Review:** My pregnant wife and I recently stayed at this hotel, hoping for a peaceful night’s rest, but unfortunately, our experience was far from relaxing. Throughout the night, there were drunk guests making a significant amount of noise in the hallways and nearby rooms. Despite the disturbance, the hotel staff did not seem to address the issue effectively, and the noise continued into the early hours of the morning. Given the circumstances, this was not the restful environment we had hoped for, especially with my wife being pregnant. We expected more from a hotel that promotes itself as a comfortable and quiet place to stay. We understand that the behavior of other guests isn't entirely within the hotel’s control, but the lack of action to ensure a peaceful atmosphere was disappointing. We would not recommend this hotel to anyone seeking a calm and restful stay, especially for families or those in need of a quiet night.
Read More
Dermot
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Check was fast and efficient, everything was pre-prepared, just signed and done.
Number of reviews per page
20
40