Overall Ratings & Reviews Holiday Inn Express & Suites CHARLOTTE by IHG, an IHG Hotel

Pricing was good considering the holiday of 4th of July. The place was safe with a Meijer right next door for any quick items that we might have needed. The area was quiet and out of the way of major traffic. I will not they were renovating so it is possible pricing might rise in later months.

Under construction and I would like to have know that renovation was Happening

It was average. In the middle of renovation, Laundry facilities were dated. Bathroom floor was not very clean.

They were doing some construction but our room was super clean. smelled fresh and very comfy. Pool was nice and nice small workout room. Breakfast is very good with lots of options.

when we checked in we found out that the hotel was being renovated. So we had booked this hotel because it had a pool. We found out that the pool was closed and that the ice machines didn't work. We were very disappointed. If we had known that the pool was closed we would have canceled and gone to a different hotel

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under renovation, but it needs it so GOOD breakfast ok

This was a terrible motel. The walls don’t help in noise prevention at all. A lot of renovations being done. Very noisy! Not enough space in the breakfast room.

Clean, lighted patking lot, good breakfast

Close to restaurants and shopping

This was a solid experience. There is construction work going on in the facility. Only one set of stairs located at the far end of the building and the elevator has been having issues (based on the signage to press the lobby button firmly). The mattress was a little soft, but did not disrupt my sleep.

Pool was nice, but no hot tub. Facility was under some construction, but no issues with noises. Room was great, plenty of space but no round table in corner which would have been nice as we like to play cards. Breakfast was not the best. Poor condition of fruit, no waffles, did have a mini pancake machine but not the best tasting, did run out of some things only an hour into breakfast.

Location off freeway and close proximity to Meijer - clean and courteous staff.

C

It was a nice stay.

We had to reserve an accessible room due to my husband recently having a knee replacement and being on a walker. We were very happy with the accommodations.

They put a 30 day hold on $50 for incidentals

Nice place

Hotel looked half torn apart. Noisy all night with doors opening and closing.

The hotel was under a renovation project. The stay was very good. The only complaint would be that the tub needed the slip guards, it was slick getting into the shower.