Overall Ratings & Reviews Econo Lodge San Antonio near SeaWorld - Medical Center

The cleaned this property up enough to become an Econo Lodge and never looked back. The staff is terrible. The property has ONE door and three stories of rooms. The rear door is bolted shut. Furniture in the room was old, worn and broken. Window sealed shut. Microwave broken. "Hot" water just above cold. Barely enough pressure to shower. Old thin towels. Hot & cold reversed in the sink. Policies at the property DO NOT match what is written here on Hotels. They are not pet friendly and charged me a higher deposit for my service animal which is illegal but I was trapped.

The lobby and hallways reeked of weed, despite a nonsmoking policy. Our room smelled like a boys locker room. The bedding was dirty and had a dead roach. We are sure there was blood throughout the room. The shower curtain was held up with zip ties. Wholes in the walls and overall not well maintained. The walls are paper thin so when other guests were talking it sounded as if they were in our room. We do not recommended this location to anyone.

You definitely get what you pay for with this one which I expected that going in. When a hotel can't/won't even provide the basics such as washcloths, more than two towels, a bath mat, a cheap coffee maker, etc. Won't return to this one. All the staff here are in a perpetual state of grumpiness, too.

Poor water pressure. Have to ask for ice at the desk, then it is given to you in a small extremely flimsy trash bag. Sheets were full of holes. No visitors allowed. If my friend and I wanted to stop by on the way to our event, she couldn't go up to my room with me while I picked up what I forgot and went to the bathroom. She had to wait outside or in the car.

Check in the man was outstanding and helpful

Horrible smell- 1st room they gave me had a horrible smell, doors lock were broken, shower drain was clogged, towels were dingy and had stains, furniture was broken. Second room was a little better but the smell was still there, floor was dirty and the A/C was very loud... I basically rested for a couple of hours and checked out... It was a a breath of fresh air once I walked out of that place... You have been warned !!!!

It was really good. I think the guy at the front desk maybe named Gerald. He was really helpful if we had any issues. Which I only had one. I do drive a car but there were plenty of places within walking distance. Pool looked clean and inviting. Had a good experience visiting San Antonio.

It’s worth the money and you get what you get. But just because it’s affordable doesn’t mean you have to be on the dirty side. Example floors felt grimy in the room. That was like the biggest issue with the place.

The outlets were coming out the wall and only one plug worked. Which ran the TV, refrigerator, microwave and ac unit. Toilet seat was loose had to tighten it myself.

I experienced the worst visit ever at Econolodge. I ordered a king sized bed and received a full size bed attached to a king size headboard and was told that there was nothing that could be done. Even though my bed was way smaller than what I paid for. My TV didn’t work. The room also had roaches. The staff was also rude and unhelpful. I also included pictures to show my experience.

This place was disgusting. The bedding was dirty and the sheet was torn. The bathroom door didn't even close. The deadbolt on the door did not work. The smoke detector did not have a battery. There were cockroaches in tje room.

Asked if i paid pet deposit 3 times in 1 day and attendant never believed me. I had to give info and was threatened to pay extra if i was lying. I knew the pet room wasn't going to be pleasant but in a nice area? I should of slept in my car.

Its cheap, but this is the best your gonna get for less that $50 a night, its a great spot for the price, ill come back in the future

You have to ask for towels and redo your key every day and they charge for everything.

Decent place for the price. Not the worst place.

Only 2 towels. No cup for water

The manager was excellent but after we returned the next day after leaving town for 2 days the other men that we had worked with where rude and didn't believe that we had one more night set aside with our emotional support animals who have papers and shots up to date They put us in the worst room and had us up all night with the noise and dirtyness of the room will not return

The manager is a good guy. The other main staff are hit and miss. They most times come off as arrogant and rude. The motel is in a great area, but isn’t as good as it used to be. They like to leave the floor windows open for whatever reason and it makes the rooms so humid that the room A/C units don’t work properly. If you don’t use the website or any of the apps to get a room, you will always be charged a premium at check in. It doesn’t make any sense. I’ve stayed there numerous times over the last couple years and it seems to go downhill more and more with every stay. The floors are nearly always dirty and the bathrooms sometimes take a while for the showers to get hot.

Had a room for the weekend and had no issues with room or service.

Extremely dirty room and terrible reception. One dirty facecloth that looked used and stiff to the touch), no hand towel. Bathtub had several hairs and on rim and definitely looked like it had not been cleaned in awhile. No shampoo and no hair dryer. Holes in walls - wish I could post the photos. Clerk asked for a $20 cash deposit. I had to ask for a receipt for the cash deposit. Clerk pointed out posted rules on the lobby wall and told me to read the rules. I have never been asked for a cash deposit especially since I paid with a credit card. Hard to believe this motel is part of a chain? The worst motel I have ever stayed in and I have stayed in a number of motels/hotels. Luckily I did not encountered any 4/6/8 legged creatures coming out of the holes in the walls. I will never return to this motel.