I reserved the room online. I drove to the property to check in. I handed in my driver license. The person in the front desk told me that they don’t accept reservations from local so he cancelled my reservation right away when he saw my address is from Thunder Bay. That was shocking, and never heard anything like this. Overall the front desk person was good and nice and helped me get room from another hotel by checking online and calling. I really didn’t understand why they are not welcoming people from local. That’s the only hotel that does this. I don’t recommend any online reservation in this specific hotel.
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Elizabeth
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great venue.
Steven
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff was great rooms were OK. Parking is limited.
Jamie
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Awesome place for relaxing n enjoying your time
Richard
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
good
Jamie
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Awesome place to stay
James
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
No comment
Turel
Leisure with Pet
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Réveillé à 1h30 du matin par des fêtards à l’étage…
amanda
Leisure Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We stayed two nights - our room wasn’t cleaned the first night. People were in the halls all night both nights, loud, yelling and banging on things.
Bathroom was dated- rust in bathtub. Smelt like cigarettes
Denise
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Staff are friendly and extremely helpful. The hotel suits its purpose - a place to crash while in Thunder Bay. The breakfast is decent. The hotel is aging, but parts are currently under renovation.
Amrit
Family
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The loud room heater, which produces an extremely loud fan noise, completely disrupted our sleep.
Ishana
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great experience
Osias
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Medical
Glenn
Leisure with Children
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great location, easy to park, clean and comfortable.
Rooms were slightly small with only one chair and rooms allowed for a lot of noise from the halfway to be heard.
Great staff, free breakfast was minimal but sufficed.
Kimberly
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The ladies at the desk in the morning were great. The hotel is really outdated and in need of repair. Our room ceiling looked like it was falling apart, the gas line was connected through inside the room, the room was cold and no extra blanket in the room. The bathtub bottom was angled so it was uneven trying to stand in the shower. Breakfast choices were very limited. I can’t recommend this hotel. Quite surprising for Super 8.