Overall Ratings & Reviews Apollo Hotel

No hot water in the room. No refund or voucher offered. Had to have a cold shower.

The evening receptionist was exceptional and so helpful, very polite and informative. The hotel is less than a 20 minute walk from the station so easy to get to. The hot tub and swimmjng pool was great. The fault I found is the rooms being a little cold

The young lady on reception was very helpful and polite. The room, although clean was a little tired with no ironing equipment (the receptionist did source a board and iron promptly).

Comfortable bed

Was a lovely hotel but was under staffed although staff were wonderful but food was awful and sub standard, however the hotel layout and furniture was beautiful it’s a shame had no atmosphere however it served our purpose for the night

This hotel probably would have been a very decent corporate hotel 20yrs ago. However it is very dated, and in need of a refurb. Our sofa wasnt made up for the children and was very itchy and dusty unfortunately. It's a shame as the staff were pleasant, it could be a great hotel.

Enjoyed my stay, Staff was friendly and helpful, Excellent service...

The sofa beds need looking at as they are quite uncomfortable. My son had to sleep on the floor . The mattresses on the sofa beds are very lumpy . It would be better with 2 singles beds instead of the sofa bed and more chairs . The king size beds are very comfortable. The sofa beds let’s the overall comfort of sleep down

The staff in this hotel were really lovely - in the bar, reception, breakfast, they could not be faulted. The rooms were slightly tired and needed a little bit of work but the beds were super comfortable and I had a lovely nights sleep. The breakfast was very nice with plenty of options. I was staying at this hotel for a birthday party and the hotel provided the food. The food was excellent with a great variety for the buffet.

The room could of done with a bit of a make over some wall paper peeling off and house keeper tried to come in and clean the room before i even left on the morning of check out which check out was at 11am and hosue keeper came at 9am than felt a bit rushed to leave. But over all it was a nice place to stay and chill out.

Double bed is too small for us both. We prefer twin room

Excellent location, very friendly staff and was perfect for a night away to see family on Christmas Day. Hotel is looking in need of a refurb but was comfortable, bedding was spotlessly clean and shower hot & powerful…..everything that was needed!

Very pleasant stay at the Apollo hotel, cosy beds and plenty to see and do.

G

Stayed in room 106 TV only in one room, not bedroom TV doesn’t work properly Curtains were filthy! Stayed 3 nights and didn’t have my room service once while I was there…. Tried to ask a housekeeper to do it after the second night and she told me the room wasn’t on ‘her list’

This hotel is definitely not 4 star and would never stay again. Very tired and dirty, didn't want to stay for breakfast

Room was very adequate, meeting room facilities and food were amazing

My stay stared badly as the room I was given was not what I booked. I was downgraded without being told beforehand or at check-in. I had to ask why I did not have the right accommodation. I was given a lame excuse. The place I was given was not good at all. My partner was upset as it was our anniversary and I promised her a nice suite and received a poor second

Needs updating as there was would in the room and furniture was worn

The reception and bar all looked 2-3 star and staff very nice, but the bedroons and showers were so run down and furniture not fit for a charity shop! So needs a refurbishment. Outside deralict looking in places. But food excellent!