Overall Ratings & Reviews Microtel Inn by Wyndham Matthews/Charlotte

Room door had gaps, a dirty towel, and I killed two roaches in the bath room.

decent

The room hasn't been updated since 1990. The parking lot requires driving one way. Breakfast was unexciting. Price of this hotel is not reflected in breakfast.

It was the nastiest place I’ve ever been to …. Prostitutes in and out from the hotel, the walls were dirty and nasty.

Housekeeper lied and said she cleaned my room when she didn't! Then they move me into a clean room to shut me up! Well, I didn't have hot water for 2 days! The hotel room doors need to be renovates A.S.A.P.! They're not safe and as well as rooms are way overdue for renovations!

Mirrow befond bed

Nice place overall

Stay was decent. I only needed 1night. the hotel needs to be renovated.its not bad but its not the best. It’s a place to lay your head when in need. MAYBE A MORE DETAILED CLEANING would have made it better. It wasn’t EXTREMELY dirty but it wasn’t the cleanest. It was DECENT. the shower has scratches on the tub, the door was closed but you can see how it is shifting and needs to be redone it’s a gap in the door (but the door is secure) it’s not flush to the framing. (that’s what I was looking for lol). The area to get to the building is a little confusing/difficult.

Have stayed here a few times, very convenient place to stay close to shops, dining options. Staff have been very helpful.

Terrible customer service

Good budget hotel. Friendly staff.

It was ok

Comfortable and quiet room. Will return

It definitely did not look like the pictures online

Amazing

The property had a community feeling because the staff was so helpful and hospitable.

The staff was very helpful and the dislike the rooms where to small

The location is very convenient. Housekeeping and general cleanliness need improvement.

Good stay, great location

The hotel was nice but people kept slamming their doors all night.