Overall Ratings & Reviews Super 8 by Wyndham Mount Vernon

Everything went great from the time i checked in until the time i checked out

I liked the quietness & location. Did not like a couple of guys outside between 2 -5 talking louder than normal & woke me up twice.. I was nice & did not bother them or say anything to provoke ill feelings.

We had to leave because Bugs on beds and blood stain on pillow cases. Room had holes in the walls and Cigarette burns on sheets.

Didn’t like all the bird nests around the room. They kept us up most of the night. And bird poop was everywhere.

Bed bugs

We love to stay at this Super 8 Motel, because the staff is always very nice. This last stay l was unable to get door opened & l turned to go to the office and there was the staff member saying he was the watching the monitor and came right away.. WoW now that is excellence in Customer Care. They cared about as if we were the only customers that ever assisted! The owners are wonderful!!

Just not a good place not good at all no breakfast tiny little bitty, cinnamon rolls, and a couple of different cereals the worst coffee I’ve ever tasted

Needs some work in the bathroom.

This was our worse experience ever at a Super8. 1st room/ no chain on door & the door wouldn't lock. Moved to another room- still no chain but it did lock. Although the door was in terrible condition. I have pictures. Sticky stuff on plastic cups - went to office for more - received cups with holes on bottom. Powered Coffee creamer was solidified, I also have pictures of this. The showers dripped all night, dripping when we arrived. Outlet near table - non functional. Vending outside - rusted & non functional. We will never stay at a motel again.

The owners are super compassionate people…we got to check in, unload and rest…they took great care of me and my lil service dog! Thanks,yall!

the staff was exceptionally friendly and attentive.

Convenient to getting on and off the highway.

In searching the reviews of this establishment, I noticed one that stated they used a service to book their room, and asking for a bottom floor room. I did not reserve the room directly through the hotel. In my booking I asked specifically for a bottom floor room/no stairs due to my medical condition. Though Amanda was very nice in calling to tell me the hotel could not accomodate, it was too late for me to book another hotel. It was too late in the day for me to book another hotel. The reason for my booking was for a funeral. I could not change my plans at the last minute. As I was leaving the next morning, I noticed and elderly lady trying to work her way down the stairs, as the person with her tried to steady her while also bringing down the woman's walker. Ridiculous! Messed up! NOT A HANDICAP FRIENDLY HOTEL!!!!

I wanted a ground level room ant there was literally 3-4 rooms occupied but they put me on the second floor because I booked expedia and that was the rooms they had available. It was clean and everything worked . Everything was functional and it smelled clean. The parking lot was well lighted and very convenient to go in to town or to the Highway.

Could be cleaner

It was really convenient for where we needed.

Nooooiceeee

Friendly staff, nice room.

Where do I begin? The stay was awful! The only positive thing is the location, and the friendliness of the check-in clerk. Otherwise it was just terrible. The “non-smoking” room smelled of old stale smoke. The room was dirty. There was a partial opened package on the floor in the bathroom. The towels were stained, as was the chair. There was barely a sliver of soap available to shower with. The bed was so hard, the floor would have been better. I have a serious backache from sleeping on it. And I am not elderly, or a normal complainer. There wasn’t enough covering on the bed, either. There were bugs crawling around on the ceiling above the light. There was bird poop all around the outside door. I could go on. The only reason I gave a one star review is because zero wasn’t available.

Very clean.