The room cleanliness was very good. The breakfast was extensive, fresh, and had multiple options. The gym downstairs was large (Stockholm large) and with multiple machines and free weights.

Great hotel

This place was incredible. It is in a highly walkable area with lots to do. The hotel itself is very nice, and has one of the nicest buffet style breakfasts I've ever encountered.

Conveniently located, very nice restaurant downstairs, and the breakfast today was very nice too

The breakfast buffet was excellent. The spa looked very nice too

Location was great for bus connection to airport. Good location for getting into city centre, walkable or underground station 10 mins walk. Area seemed very quiet. Hotel had all facilities we required, room was good size, bed comfortable. Breakfast had good range of options. Only downside 1of 4 lifts was out of order for 6 days. Would stay again.

Excellent experience. Will come back.

Great venue and walking distance to suburban underground for commute to Centrum. My initial experience with a taxi from the central railway was 300% of regular fare. Beware of scam taxi practice and check with hotel for regular service.

Quiet area, easy walk to bus and restaurants

The 11 story hotel has zero air conditioning. If you visit during a heat wave expect your room to be above 80F all night.

Really happy with my stay overall, a clean quiet room, really friendly helpful staff and the most amazing buffet breakfast I’ve ever seen! The bed was too soft for me but otherwise all good!

I would not recommend anyone to stay here. Rather obnoxious staff, no information at point of booking that hotel lacks AC. My room was 25 degrees and windows locked so can only open a small crack. The windows were locked and staff not willing to unlock them as they see it as a risk and have a policy to declare their guests incapable of staying safe in a room with open windows. Totally crazy policy, no willingness to help by staff and I cancelled my Elite frequent customer account. Never staying with Elite again. A joke of a hotel chain and sad that I am made to feel like a 12 year old when I stayed there. Never felt like that with Strawberry, Hilton or Best Western. Would have been an easy fix but judging by previous reviews, this is not the first time.

Good property - no AC in my room. Shower was very difficult to use sprayed water all over the floor. Ceilings water stained - kinda old vibe in my room

Thanks

Friendly helpful front desk

Very good.

We arrived at the hotel a day late, we called to say this would be the case. On our arrival we were told they had given our room away. We were instead given a room without a window for the remaining 2 nights of our trip.

Very comfortable, really enjoyed the Spa

Great property room layout was little different.

As always is the perfect place to stay. Great breakfast, comfy bed and customer service is the best. 5 Stars