Very very dated but clean & basic. No kettle/ tea etc in room. No actual bar, just very dated settees. Breakfast ok. Staff lovely & friendly.

Staff were friendly and knowledgeable. Room was great!

There are no words to express how much we loved our stay! My sister and I arrived to such welcoming people. We spoke both English & Spanish, which they were able to assist us in either language. I’m extremely grateful to have experienced Italy and have a wonderful stay. Love the staff! Everyone was so kind and helpful.

Great service and superb breakfast!

Great hotel in the center of town with very friendly staff!! I will definitely stay here again!

Lovely hotel. Central location. Everything was about 10 min away. It was a birthday trip with my little daughter and the staff surprised me with a cake and a candle for breakfast. Breakfast daily was so good! They have umbrellas for the rain. Nice hot shower. Just great. Would stay here again.

Clean room, kind and courteous staff, great location.

The room was spotless, and the staff was very nice and accommodating. Beautiful lobby. Rooms are outdated and could use some remodeling. Breakfast is great. Excellent area.

Clean, nice staff, good breakfast and great location.

This cutest little hotel in the middle of Florence! The location was perfect just a 9 minute walk from the train station and no more than 10 minute walk to the tourist spots around the city! Right in front of the hotel is an incredible trattoria with a huge line! Just my luck I showed up and they had a spot for me! Would definitely book again if I find myself in Florence again!

This hotel is excellent. I loved how they cleaned our rooms , breakfast was excellent.

Staff friendly, good guest resting area, good breakfast. Shower water is either too hot or too cold. Elevator is not easy to use.

Customer service is courteous and smiling. The breakfast is super delicious 😋

Beautiful hotel in an excellent location! Room was very clean. The carpet in the room looked old and was stained in some places but we didn’t mind. The front desk staff were very kind and accommodating. The painted ceiling in the lobby is very pretty. I would recommend and stay here again

Close to everything and loved it. Highly recommend.

Good Breakfast friendly staff

Amazing location

There are roaches in this hotel. They made us pay taxes twice. Once online and and another time at checkout!

Excellent location. Friendly staff. Great breakfast

Really, REALLY good location. Comfortable room (though it did have a little street noise and it didn’t have room to open up a second suitcase). Helpful staff. If you want to have a great informal meal, head to the central market and go upstairs to the food court.