Overall Ratings & Reviews TownePlace Suites by Marriott Orlando East/UCF Area

Excellent location. Comfy beds. Love that there’s a kitchen. Better breakfast than many other places I’ve been.

It could use an upgrade to the rooms.

Jessica at the front desk was especially amazing. All the staff were really wonderful and accommodating.

This was a second visit to this property. We love the room size and location.

Great stay at this hotel. Jessica at the front desk was AMAZING!!!

Lo mejor de lo mejor

Room price was way too high for a small uncomfortable room. The hotel is old and needs to be renovated.

Nice

I liked the gray interior design and the location of the furniture.

Good location, kind staff and enjoyable breakfast buffet

The staff were very pleasant and welcoming. My son loved the room. He called it "the beautiful place" We enjoyed our stay and will return in the future.

Beautiful area with less traffic then central Florida. Limited outdoor seating available but worth the price to stay. The bed wasnt as comfortable as I had hoped but its always difficult to have a bed feel as good as your own. Loved that it had a kitchen. There were tons of shops and places to eat in the area as well.

I have zero complaints other than the breakfast. It was very bland.

Staff was very nice. Bed was comfortable.

Lovely

Excellent service and friendly staff. My wife and I felt welcome from the reception desk up to when we were checking out.

The front desk staff were amazing, especially one young man that worked on the night shift. We were unfamiliar with the area and he was more than happy to assist and had a wealth of knowledge to share regarding various events in the area, including the Kennedy Space Center. Also the housekeeping staff could not have been more helpful and they kept our room sparkling clean and they were so attentive to our needs. It was time to go home and we said thank you and farewell and headed to the airport. We had an afternoon flight and it was delayed , but they assured us it would only be an hour and a half delay. Well due to the unexpected difficulties they kept pushing the departure time later and later, until they finally told us that due to heavy holiday travel, several planes had been taken out of use due to mechanical and other issues. It was already 8:30pm and we were stranded. My husband immediately went to work on getting us another rental car and I called your wonderful and caring staff at your front desk and explained the situation. Not only did she get us checked back in, but she was able to check us back in to the same great room that we had spend the last week and a half. We were thrilled to get our same room back. It was our first trip to that area and we loved it. You have an outstanding and amazing , friendly and caring staff that will always go the extra mile for those lucky enough to choose your hotel. We will see you next summer. Sincerely , Scott & Sarah

Highly recommended, super thankful and happy with the service

Staff was great, room was perfect

Great ocerall