They have to keep Qaulified staff at the front desk. Night shift Staff not responding our emergency call, he was saying he is aloan on duty, my family waiting for a open a door 15 minutes and i was calling the guy A, but he is total nonsense don't know family importance the cards are not working and i trying to call him from outside of hotel to support my family card is not working and after i reach to the hotel and called again hotel number and asked to Mr. A why you not responding my call my family can't open the door due to card is not responding he was telling me he is busy what a great personality in hospitality service